Head - Operations

Main Duties

To provide strategic and functional leadership across the cluster driving operational excellence through strong leadership clear communication innovation and robust processes To lead and be accountable for the day-to-day operational management of the designated base school partnering with the Principal and leadership team to deliver safe compliant efficient and customer-focused operations To act as the senior operational lead for the cluster ensuring consistency standardisation and alignment with Aldar Education s strategic priorities and quality standards To drive financial and operational performance optimising Opex and Capex resources cost efficiencies and return on investment across the base school and cluster To lead the effective delivery of operations administration and support services across the cluster ensuring consistently high standards To provide strategic guidance to Principals school-based operational leads and HQ functions on operations financial management risk safety sustainability audit and regulatory compliance To ensure continuous compliance with internal policies regulatory requirements and authority standards including the effective management and closure of audit and inspection findings To lead capital deployment and operational requirements associated with growth expansion and key development projects across the cluster To develop and strengthen school-based operational teams through effective leadership performance management coaching and professional development To lead the operational elements of school and cluster business improvement plans ensuring effective delivery against agreed strategic objectives To champion a proactive culture of health safety sustainability and operational risk management across the base school and cluster To champion the use of AI automation and digital solutions to simplify processes strengthen decision-making and drive operational efficiency across the base school and cluster.

To support the principals and school-based operational leads in implementing the agreed business strategy for both the school and cluster Development and implementation of policies systems processes and student safeguarding measures relevant to their cluster and in conjunction with HQ teams to ensure business continuity and service deliverables Initiate and identify good practices within their cluster and ensure these are implemented throughout the group in order to streamline operations processes and policies and secure efficiencies Lead in the effective delivery of key projects such as new builds and major expansions supporting project stakeholders sharing knowledge and implementing good practice during pre-ops and project execution Be contactable outside of normal school hours available to attend site to support the operations teams when required in line with the Aldar Education Critical Incident Response Protocols To actively integrate AI automation and digital tools into day-to-day operations to streamline processes improve efficiency and enhance service delivery Leadership amp Management

Oversee the performance of the operations administration and support service staff to ensure high standards of service are maintained throughout the cluster and provide a collegial efficient and effective service culture Continuously review school support services operating models and staffing levels to ensure the cluster is suitably resourced to deliver key objectives whilst ensuring school financial and operational performance is maintained Oversee the recruitment professional development appraisal and training programs of all operations administration and support service staff ensuring that members of the team undergo an individual development plan to help the school and cluster in building a high-performance team Finance Commercial amp Procurement

To support the principal and school-based operational leads in developing amp monitoring all relevant budgets and expenditure particularly operational costs ensuring the department receives best value and service at all…