Overview
We are seeking an experienced and enthusiastic Cafe Manager to lead our team and oversee operations in our bustling cafe. As a Cafe Manager, you will be responsible for ensuring excellent customer service, managing daily operations, maximizing profits, and maintaining a high standard of food and beverage quality. You should be passionate about the hospitality industry and possess strong leadership skills to motivate your team and create a welcoming atmosphere for customers.
The ideal candidate will have a proven track record in cafe or restaurant management, an understanding of inventory management, and the ability to implement effective marketing strategies to attract new customers while retaining regular patrons.
- Oversee the daily operations of the cafe to ensure smooth service delivery.
- Recruit, train, and manage staff to maintain high customer service standards.
- Develop and implement promotional strategies to increase customer foot traffic.
- Monitor daily expenditures and manage the cafe's financial performance effectively.
- Ensure all food safety and hygiene standards are consistently adhered to in the cafe.
- Conduct regular inventory checks and manage orders with suppliers as needed.
- Handle customer inquiries, feedback, and complaints professionally to enhance satisfaction.
- Work alongside the team to create a welcoming and positive cafe atmosphere.
- Maintain the cafe’s cleanliness, presentation, and overall environmental standards.
- Prepare monthly reports on sales, employee performance, and inventory levels.
- Coordinate with marketing to promote seasonal menu specials and events effectively.
- Address any security concerns and ensure compliance with all safety regulations.
- Proven experience as a Cafe Manager or similar leadership role in hospitality.
- Strong knowledge of food and beverage operations and business management.
- Demonstrated ability to manage a team and collaborate effectively with staff.
- Exceptional communication skills with a focus on customer service excellence.
- Understanding of inventory management and ordering procedures for a cafe.
- Ability to implement and uphold all safety and hygiene policies and procedures.
- Flexibility to work varied shift patterns, including weekends and holidays.
- Role Level: Mid-Level
- Work Type:
Full-Time - Country:
United Arab Emirates - City:
Abu Dhabi - Company Website:
- Job Function:
Food & Beverage Services - Sector:
Recruitment & Staffing
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