Sales Marketing Executive- Cleaning & Facility Services

Sales & Marketing Customer Relations Executive

LUMAIN is looking for a dynamic and motivated Sales & Marketing Customer Relations Executive to support business growth by generating leads, handling customer inquiries, managing social media platforms, and maintaining strong client relationships.

• Generate new business leads through cold calling, referrals, networking, and social media outreach.
• Identify and approach potential clients, including clinics, offices, commercial spaces, and premium residences.
• Handle customer inquiries via Whats App, email, phone calls, and social media.
• Prepare quotations, proposals, and follow up with potential clients.
• Maintain and build strong relationships with existing clients.
• Manage customer onboarding, renewals, and after‑sales follow‑up.
• Manage company social media accounts including Instagram, Facebook, and Google Business.
• Assist in planning and executing marketing campaigns.
• Coordinate with the operations team for smooth service delivery.
• Maintain sales pipeline and prepare weekly/monthly sales reports.
• Achieve monthly sales and customer acquisition targets.
• Develop and execute targeted marketing campaigns that drive sales growth and brand awareness utilizing both digital and traditional marketing channels.
• Analyze market trends and customer insights to identify new opportunities and adjust strategies accordingly for maximum impact.
• Collaborate with cross‑functional teams, including sales, product development, and customer service, to ensure cohesive messaging and brand consistency.
• Manage relationships with key stakeholders, including vendors, partners, and customers, to foster loyalty and ensure alignment with business objectives.

• Bachelor's degree in Marketing, Business Administration, or a related field, with a strong foundation in sales principles.
• Minimum of 2–5 years of relevant work experience in sales and marketing, preferably in a fast‑paced industry.
• Proven track record of successfully executing marketing campaigns that result in measurable sales growth.
• Strong analytical skills with the ability to interpret data and make informed decisions based on insights.
• Strong communication and negotiation skills.
• Confidence in meeting clients and conducting presentations.
• Arabic language is a plus.