Business Development Manager- MHE

Job Purpose

Develop, maintain and strengthen business relationships with customers and companies in order to achieve sales targets and customer satisfaction standards for designated brand. Effectively manage principle’s relationship to maximize their support in achieving company goals and objectives.

• Prepare business development strategy identifying and mapping business strength, past trends and current market dynamics and customer needs in order to improve market share
• Build a strong pipeline and data base for the region (Abu Dhabi)
• Meet required sales targets on monthly basis
• Researching business opportunities and viable income streams
• Research and identify new business opportunities - including growth areas, new customers, partnerships or new ways of reaching Material Handling Equipments (forklifts, Reach trucks, etc) markets in order to develop viable income stream
• Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends
• Visit prospective customer at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages
• Compilation and interpretation of market intelligence data relating to competitors, market size, market share analysis
• Analyse and prepare Loss Sale report identifying the reason in order to take proactive actions for future deal
• Develop and maintain relationships with principals, manufacturers and suppliers in order to maximize support
• Work closely with the principals (where applicable) and understand the brand positioning/image and implement the target plans within UD framework
• Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and/or requirement-specific solutions
• Collaborate with aftersales teams in order to prepare specific business proposal and to address customer requirements
• Develop excellent relationship with key customer by establishing a common set of goals and objectives linked to the account plan and focus on maximizing value, mutual ownership and execution
• Negotiate prices or terms of sales or service agreements as per set guidelines, and secure the orders or renew the orders
• Open new customer’s account fulfilling necessary administrative requirements of company
• Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products
• Provide sales status reports (daily, weekly, monthly) as may be required by the Sales Manager to ensure necessary actions are taken
• Provide feedback to Sales Manager on market conditions, competitive products, policies, distribution activities, advertising initiatives, etc., that will aid decisions on sales strategies in his area
• Comply with the company QMS requirements

• Bachelor degree would be preferable
• Automobile or Mechanical engineer would be an added advantage

• 7-9 years sales experience in MHE
• Strong product knowledge and market knowledge
• Excellent communication skills in English, Arabic will be an added advantage
• Self‑motivated and target‑driven
• UAE / GCC Valid driving License

• Product Knowledge: knowledge of Material Handling Eqipments. Proficient in preparing business proposal
• Sales and Marketing:
  Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Market Knowledge:
  Knowledge of target customer, industry, territory, etc.
• Language:
  Proficient in English language (Verbal and written), Arabic and Hindi would be an added advantage
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Persuasion:
  Persuading others to change their minds or behaviour
• Active Listening:
  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Negotiation:
  Bringing others together and trying to reconcile differences
• Social Perceptiveness:
  Being aware of others' reactions and understanding why they react as they do

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