Parts Consultant - Wholesale

About the Role

We are looking for a commercially driven Parts Consultant – Wholesale (Special Deals Team) to join our AMA Parts business in Kezad, Abu Dhabi.

This is an exciting opportunity to work across wholesale markets, driving parts sales while managing a portfolio of customers within a high-volume, fast-paced wholesale environment.

Reporting to the Assistant Parts Manager, you will play a key role in building strong relationships with customers across wholesale markets and contributing directly to business growth and overall sales performance.

Directly assigned a customer group within the Special Deals Team wholesale function, responsible for all sales-related activities for assigned customers, including achieving sales and GP targets.

You will manage end-to-end customer interactions, including follow-ups, communication, invoicing, returns, and payments, ensuring all customer-related matters are handled effectively.

This role focuses on managing customer accounts across wholesale markets, identifying growth opportunities across key wholesale customers in the region, and expanding customer business through a proactive and commercially driven approach.

• Act as the main point of contact for assigned customers
• Develop and maintain strong customer relationships to ensure satisfaction and retention
• Execute invoices, returns, and related transactions in a timely manner
• Track and achieve Sales and GP targets along with related KPIs
• Ensure compliance with department procedures and system processes
• Track lost sales and follow up on incomplete opportunities to maximise revenue
• Collect market intelligence and monitor customer behaviour to support sales growth
• Conduct regular customer engagement (calls and visits) to drive repeat business
• Negotiate terms and promote company policies to customers
• Maintain accurate documentation and reporting in line with company requirements

• Bachelor’s degree or equivalent (preferred)
• UAE Driving License is essential

• 3 – 5 years’ experience in a similar sales role
• Proven experience in customer acquisition and account management
• Background in automotive parts or related industries preferred
• Strong understanding of local and regional markets
• Proven ability to work under pressure and achieve demanding targets
• Adequate computer skills, including MS Office / Excel
• SAP or Autoline experience is an advantage
• Fluent in English is required;
  Arabic is an advantage

• Strong negotiation and relationship-building skills
• Customer-focused and results-oriented approach
• Strong communication and influencing skills
• Ability to analyse data and use insights to support decisions
• Strong sense of ownership and accountability
• Collaboration and teamwork across functions

• Be part of a leading and established automotive group in the UAE
• Work in a commercially driven role with direct impact on sales performance
• Exposure to regional and international markets and customers
• Collaborative and performance-driven environment
• Opportunities for growth and career progression