Multi-Property Account Director - Leisure

JOB SUMMARY

• Accountable for assigned hotels’ respective leisure/wholesale segment.
• Proactively solicits and handles a defined account portfolio in collaboration with MP Sales Executive – Leisure Travel.
• Develops, executes and drives leisure segment strategy, action plans against new and existing target accounts.
• Liaises with on‑property and above‑property stakeholders to maximize business opportunities and collaborations.
• Owns all day‑to‑day sales activities of defined segment with focus on implementing and driving the commercial segment strategy, and develops and maintains long‑term, value‑based customer relationships that enable the achievement and exceedance of sales objectives, segment revenue and individual sales targets.
• Attends domestic and global leisure trade shows, showcases, conferences, industry meetings, workshops and functions as required on behalf of assigned properties.
• Plans and executes national & international sales trips, sales calls, site inspections, familiarization trips and client entertainments as appropriate.
• Proactively identifies and uncovers new prospect accounts for acquisition through a variety of channels and sales tools.
• Participates in regular business reviews and strategy meetings.
• Ensures business is turned over properly and in a timely fashion for an exquisite service delivery and in accordance with brand standards.
• Analyses and maintains knowledge of customers, leisure market trends and competition.
• Represents Marriott International worldwide, promoting the quality image of the company at every opportunity, and uncovers additional leads for Marriott International utilizing available tools such as MI Leads, where applicable.
• Performs any other reasonable task assigned by the MP Assistant Director of Sales & Distribution / MP Director of Sales & Distribution.
• Able to demonstrate a high degree of self‑motivation and to work unsupervised using own initiative.
• Maintains strict confidentiality of all matters relating to the Company and Property, plus all other sales and personnel‑related matters.

• Fluency in English
• Additional EU language skills required e.g. French, Spanish, Italian etc.
• Experience with in luxury hotel chains/5‑star luxury properties required
• Substantial knowledge and established network of connections within leisure/wholesale sales segment required
• Proven track of proactive leisure/wholesale sales experience on managerial level; minimum 2 years of experience as Sales Manager – Leisure Travel
• Proven prospecting and luxury business development abilities
• Middle East/UAE experience preferred

• Builds and strengthens business relationships with existing and new customers to enable future bookings and grow leisure market share.
• Effectively develops valuable business relationships within leisure/wholesale segment to further expand customer base.
• Works collaboratively with off‑property sales channels (i.e. Market Sales, Global Sales Organization) to ensure leisure/wholesale sales efforts are coordinated, complementary and in alignment with the hotels’ overall (sales & distribution) strategy within that specific segment.
• Manages and develops relationships with internal and external key stakeholders.

• Develops, implements and drives the commercial strategy of the leisure/wholesale segment. Supports company‑wide wholesale distribution and direct connectivity efforts.
• Action plans against existing and new target accounts to achieve and exceed sales quotas and gain market share.
• Manages a pre‑determined number of leisure accounts in close collaboration with MP Sales Executive – Leisure Travel to ensure maximum yield in line with budgetary objectives.
• Identifies and acquires new potential partnerships through a variety of channels.
• Drives suite and villa sale (as applicable) through existing and new program inclusions and partner activations.
• Responsible for monitoring rate alignment across all wholesale channels with support of revenue team, ensuring rate parity.
• Proactively schedules sales calls and corresponding activities such as…