Multi-Property Account Director - Leisure

Job Summary

• Accountable for assigned hotels’ respective leisure/wholesale segment.
• Proactively solicits and handles a defined account portfolio in collaboration with MP Sales Executive – Leisure Travel.
• Develops, executes and drives leisure segment strategy, action plans against new and existing target accounts.
• Liaises with on-property and above property stakeholders to maximize business opportunities and collaborations.
• Owns all day-to-day sales activities of defined segment with focus on implementing and driving the commercial segment strategy, and develops and maintains long-term, value-based customer relationships that enable the achievement and exceedance of sales objectives, segment revenue and individual sales targets.
• Attends domestic and global leisure trade shows, showcases, conferences, industry meetings, workshops and functions as required on behalf of assigned properties.
• Plans and executes national & international sales trips, sales calls, site inspections, familiarization trips and client entertainments as appropriate.
• Proactively identifies and uncovers new prospect accounts for acquisition through a variety of channels and sales tools.
• Participates in regular business reviews and strategy meetings.
• Ensures business is turned over properly and in a timely fashion for an exquisite service delivery and in accordance with brand standards.
• Analyses and maintains knowledge of customers, leisure market trends and competition.
• Represents Marriott International worldwide, promoting the quality image of the company at every opportunity, and uncovers additional leads for Marriott International utilizing available tools such as MI Leads, where applicable.
• Performs any other reasonable task assigned by the MP Assistant Director of Sales & Distribution / MP Director of Sales & Distribution.
• Able to demonstrate a high degree of self-motivation and to work unsupervised using own initiative.
• Maintains strict confidentiality of all matters relating to the Company and Property, plus all other sales and personnel-related matters.

• Fluency in English
• Additional EU language skills required e.g. French, Spanish, Italian etc.
• Experience with in luxury hotel chains/5-star luxury properties required
• Substantial knowledge and established network of connections within leisure/wholesale sales segment required
• Proven track of proactive leisure/wholesale sales experience on managerial level; minimum 2 years of experience as Sales Manager – Leisure Travel
• Proven prospecting and luxury business development abilities
• Middle East/UAE experience preferred

• Builds and strengthens business relationships with existing and new customers to enable future bookings and grow leisure market share.
• Effectively develops valuable business relationships within leisure/wholesale segment to further expand customer base.
• Works collaboratively with off-property sales channels (i.e. Market Sales, Global Sales Organization) to ensure leisure/wholesale sales efforts are coordinated, complementary and in alignment with the hotels’ overall sales & distribution strategy within that specific segment.
• Manages and develops relationships with internal and external key stakeholders.

• Develops, implements and drives the commercial strategy of the leisure/wholesale segment. Supports company-wide wholesale distribution and direct connectivity efforts.
• Action plans against existing and new target accounts to achieve and exceed sales quotas and gain market share.
• Manages a pre-determined number of leisure accounts in close collaboration with MP Sales Executive – Leisure Travel to ensure maximum yield in line with budgetary objectives.
• Identifies and acquires new potential partnerships through a variety of channels.
• Drives suite and villa sale (as applicable) through existing and new program inclusions and partner activations.
• Responsible for monitoring rate alignment across all wholesale channels with support of revenue team, ensuring rate parity.
• Proactively schedules sales calls and corresponding activities such as…