Sales Consultant - Retail Training

Responsibilities

• Conduct outbound calls to prospective clients to introduce and promote company s products and services
• Follow up on leads generated through various marketing channels converting prospects into enrolled students
• Achieve and exceed monthly sales targets and KPIs by promoting relevant courses to prospective clients
• Develop and maintain strong relationships with potential clients addressing their questions and concerns regarding training programs
• Provide accurate and detailed information about courses schedules and benefits tailoring the message to meet individual client needs
• Act as the primary point of contact for clients throughout the sales process ensuring a positive customer experience
• Research and understand the training needs of potential clients to tailor the sales approach effectively
• Identify and suggest new opportunities for enhancing course offerings based on client feedback and market trends
• Maintain accurate records of all sales activities and client interactions in the CRM system

• Minimum 2 years of telesales or inside sales experience
• Bachelors degree in Business Administration Marketing or a related field preferred
• Candidates who are from Training Industry background is highly preferred
• Excellent communication skills in English
• Strong negotiation and persuasion skills with a track record of meeting or exceeding sales targets
• Demonstrates a high level of customer service with the ability to engage clients and understand their needs
• Proficient in using MS Office applications