Sales Ambassador

Overview

Since 1874, Piaget has been committed to bringing the spirit of Luxury to life with a constant quest for creativity, unlimited innovation, and a respect for excellence. The company maintains a fully integrated Manufacture mastering watchmaking and high jewelry know-how. Piaget excels in everything that is rare, precious and exceptional. The founder’s motto to always do better than necessary guides colleagues worldwide who grow Piaget with passion.

Manage a sales channel, such as direct sales, online sales, or retail sales. Develop and implement channel sales strategies that align with the overall business objectives. Identify new business opportunities, set sales targets, and monitor performance metrics to ensure the channel meets or exceeds sales goals. Manage relationships with channel partners, negotiate contracts, and provide training and support to ensure partners are equipped to sell the organization’s products or services effectively.

• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization, enabling effective two-way flow of information and resolution of issues.
• Set clear objectives for each sales call; develop and deliver presentations tailored to known interests, needs, issues, and concerns of decision-makers and influencers; gather and analyze relevant information; and secure agreement to a statement of customer requirements.
• Cultivate a personal network within the business sector and represent the organization at industry events to obtain market intelligence and enhance visibility and reputation of the organization, its products, and services.
• Configure complex product-and-services solutions and associated contractual terms that meet the customer’s mid- to long-term needs, incorporating input from internal specialists. Present solutions and negotiate agreements within predefined commercial parameters, or review and authorize proposals that deviate from standard terms, escalating issues as necessary.
• Manage and deliver pricing and terms projects, negotiating with external strategic partners on pricing and terms.
• Monitor specific segments of business performance metrics to ensure alignment with financial goals and objectives.
• Manage a portfolio of contracts and negotiate service-level agreements, planning and supervising activities related to major contracts.
• Oversee the implementation and maintenance of the CRM system within the area of responsibility, and communicate opportunities for system improvement to enhance customer relationship management.
• Implement and control compliance management for specific segments of the organization’s external partners.
• Develop product education courses to meet identified needs, improving performance and meeting business requirements.
• Act as a subject matter expert in technology, policy, regulation, or operational management for the team; maintain external accreditations and an understanding of current and emerging external regulations and industry best practices through professional development.
• Ensure all activities and responsibilities are conducted in accordance with the company’s diversity and inclusion guidelines.

• Master’s Degree or equivalent level of education, with extensive experience enabling the job holder to handle the majority of situations and advise others.
• Experience in general supervision of more junior colleagues.

Master’s Degree or equivalent level and relevant experience enabling the job holder to deal with the majority of situations and to advise others.