Sales Associate - Fashion

Job Title

Sales Associate | Majid Al Futtaim Lifestyle | Operations

• Be the ultimate champion of customer service standards in line with Majid Al Futtaim Guidelines, understanding customer needs and enabling the fulfilment of an exceptional experience for the customer.
• Ensure customer concerns are addressed promptly and professionally and escalated in a timely manner to the store manager, when necessary, keeping the customer in mind through all interactions.
• Achieve set sales targets and use creative ways to exceed the same, keeping the customer in mind.
• Contribute to enhanced sales targets with thorough product knowledge, taking opportunities to upsell and cross sell.
• Ensure store standards are maintained at all times, supporting with in‑store tasks including but not limited to cleanliness, tidiness and replenishment.
• Comply with all store security policies and regulations, minimizing exposure to stock loss.
• Use advanced selling skills in order to better support the customer’s needs, generate high value transactions, and build a consistent flow of repeat customer.
• Recommend, select, and help locate or obtain merchandise based on customer need in other Majid Al Futtaim fashion brands and stores, if not available in‑store.

• High School Certificate
• 1-2 years industry experience
• Good communication skills
• Excellent customer service

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and is excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.