Commercial Team Leader

Overview

The role involves leading a team responsible for the commercial operations within the Sales Department, ensuring efficient tendering, order management, and overall revenue generation.

• Lead and oversee the commercial team to meet sales objectives.
• Tendering – handle tender processes, answer customer queries, ensure on‑time offer submissions, and maintain order and revenue forecasts with a focus on customer satisfaction.
• Coordinate with other departments and MHI group companies on customer enquiries, RFQs, invoicing, and project matters.
• Review and understand customer RFQs and tender scope, relay information to relevant groups for bid preparation, and attend pre‑bid and post‑bid meetings as requested by the Sales Manager or HOD.
• Identify deviations in RFQ terms and conditions, report them to the Sales Manager/HOD with counter‑proposals.
• Examine pricing documents and calculations prepared by the Tendering Engineer or assistant before approval by the Sales Manager/HOD.
• Ensure vendor registrations with customers remain valid at all times.
• Order Management – manage long‑term contracts and purchase orders, review orders and acceptances, follow up on execution, documentation, and schedules, gather performance evidence, and oversee invoicing.
• Support Sales Managers in achieving annual order, sales, and GP targets; attend weekly production meetings to discuss contractual delivery schedules and update the sales forecast.
• Track expiry of long‑term contracts and initiate renewal processes.
• Team and Work Management – allocate workload, train team members on commercial terms, tender formalities, and order management, and continuously orient them for improved performance.
• Propose and implement business tools and systems (post approval from HOD) to enhance work management and operational efficiency.
• Reporting – submit revenue, order, and departmental reports on time for monthly, quarterly, and yearly financial reviews; prepare weekly, monthly, quarterly, and yearly sales reports.
• Compile yearly budget and forecast for orders and revenue in liaison with the Sales Manager and HOD.
• Assist the HOD during yearly process audits and support the Sales Manager in preparing presentation material and attending client meetings when required.

• Strong understanding of tendering, sales processes, and reporting.
• Knowledge of business ethics and compliance requirements.
• Ability to work independently, manage priorities with a focus on quality and speed.
• Rapid learning of the company’s and MHI Group’s products, services, and solutions.
• Proficiency in business tools such as MS Office (especially Excel, Word, PowerPoint), CRM, SAP Ariba, and related systems.
• Proficient in English; knowledge of Arabic and/or Japanese is advantageous.
• Excellent interpersonal skills and industrious attitude.

• Preferably 3–5 years of experience in a similar role managing a team.
• Bachelor’s degree, preferably in Commerce or Business Administration.