Channel Manager – IT & AI

We are a dynamic and fast-growing AI & IT company specialising in cutting-edge technology solutions for businesses of all sizes. As we continue to expand, we are seeking a highly skilled, detail-oriented, and motivated Channel Manager – IT & AI to join our team.

Role Summary

The Channel Manager is responsible for developing, managing, and expanding strategic partnerships with resellers, distributors, system integrators, and technology vendors across the UAE and GCC. The role focuses on driving revenue growth, enabling partners, and strengthening the company’s presence in the IT and AI ecosystem.

Key Responsibilities

• Vendor & Partner Relationship Management — Develop, strengthen, and maintain long‑term relationships with technology vendors, distributors, and channel partners to ensure continuous collaboration, alignment on business objectives, and mutual growth.
• Partnership Expansion — Identify, evaluate, and onboard new strategic partners to expand the company’s partner ecosystem, focusing on high‑value alliances that enhance market reach and support IT and AI solution adoption.
• Partner Enablement & Training — Drive comprehensive partner enablement programs, including product training, technical workshops, and certification pathways, ensuring partners are fully equipped to position, sell, and support the company’s solutions.
• Sales Collaboration — Work closely with the sales team to generate new business opportunities through partners, supporting deal qualification, joint customer engagements, and coordinated sales motions.
• Go‑to‑Market Planning — Develop joint business plans with vendors and execute structured go‑to‑market initiatives, including solution positioning, co‑selling strategies, and coordinated launch activities.
• Performance Monitoring — Track partner performance through KPIs, quarterly business reviews, and pipeline analysis to ensure revenue targets are met and partner engagement remains strong.
• Vendor Program Coordination — Coordinate vendor programs, incentives, rebates, marketing campaigns, and partner events to maximize partner motivation, brand visibility, and joint business impact.
• Reporting & Forecasting — Prepare accurate and timely sales forecasts, pipeline reports, and business reviews to support leadership decision‑making and ensure visibility into partner‑driven revenue.
• Strong understanding of IT, cloud, cybersecurity, and AI technologies
• Excellent communication, negotiation, and relationship‑building skills
• Ability to manage multiple partners and projects simultaneously
• Strong analytical and reporting capabilities
• Experience with CRM and partner management tools
• Strategic mindset with hands‑on execution

Qualifications & Experience

• Bachelor’s degree in Business, IT, Computer Science, or related field
• 5–10 years of experience in channel management or partnerships within IT/AI
• Proven experience managing reseller and distributor networks in the UAE/GCC
• Familiarity with system integrators, VARs, and technology vendors
• Strong knowledge of UAE market dynamics

Key Performance Indicators (KPIs)

• Partner revenue contribution
• Number of active partners onboarded
• Quarterly sales targets achieved
• Partner satisfaction and retention
• Pipeline growth and deal closure rate

Only shortlisted candidates will be contacted.

Data Protection & Privacy Statement

By applying for this role, you consent to the collection and processing of your personal data in accordance with the UAE Federal Decree-Law No. 45 of 2021 (PDPL). Your information will be used only for recruitment purposes, kept secure, and retained only as long as necessary. You may request access, correction, or deletion of your data at any time by contacting our HR Department.

Your data will not be shared with third parties except where required for recruitment and with appropriate safeguards