Commercial Specialist - Maritime & Shipping Cluster

About the Maritime Cluster

AD Ports Group’s Maritime & Shipping Cluster is led by Noatum Maritime, a globally connected agile entity operating across multiple countries. With a fleet of over 250 vessels and decades of expertise, Noatum Maritime offers a diverse portfolio of services delivering “everything you need on the seas.”

• Create Opportunities for economic and commercial value through the development of new business, whilst expanding the core activities & Services to existing clients.
• Monitor the marine service performance of existing business units and compare against benchmarks and KPi’s.
• Lead the development of commercial strategies in collaboration with the Business Development team & Cluster units under Abu Dhabi Ports.
• Monitor Pricing, Market analysis and commercial performance of competing marine service operators.
• With Finance; initiate and manage the development process of financial/business models relating to proposed business activities.
• Prospect for new clients and develop a rapport.
• Grow and retain existing accounts by presenting new solutions and services to clients.
• Follow the strategic plan as set out by Abu Dhabi Ports and develop new initiatives to support the development of the Maritime Cluster.
• Adheres to Safe Working Practices and Standard Operating Procedures.

• Prospect new clients and turn this into increased revenue.
• Regularly meet with clients to grow and leverage your network.
• Identify new clients, and the decision makers within the client organisation.
• Research and build relationships with new clients to create value from your service offering.
• Plan approaches and pitches.
  * Work with team to develop proposals that speak to the client’s to better understand their needs, concerns, and objectives.
• Handle objections and find a solution, working through differences to a positive conclusion.
  * Use a variety of styles to persuade or negotiate appropriately.
• Identify, review and propose alliances/joint venture opportunities where appropriate.
• Contribute to making improvements to existing processes, practices and approaches to influences productivity and working methods to meet customer needs.
• Is responsible for the initiation and management of commercial and business models development for the purpose of seeking approval for business opportunities

• Present new products and services and enhance existing relationships.
• Work with internal colleagues & departments to meet customer needs.
• Arrange and participate in internal and external client debriefs.
• Develop and manage the customer satisfaction half year customer satisfaction in coordination with the business excellence team.
• Develop, manage and maintain an up to date customer database by type of services provided by Safeen.
• Support marketing department with any campaigns, communication requirements and or events.

• Attend industry functions, such as association events and conferences, provide feedback and information on market and creative trends.
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales and brand awareness.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

• Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
• Forecast sales targets and ensure they are met by the team.
• Track and record activity on accounts and help to close deals to meet these targets.
• Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
• Ensure all team members represent the company in the best light.
• Present business development training and mentoring to business developers and other internal staff.
• Research and develop a thorough understanding of the company’s people and capabilities. Understand the company’s goal and…