Private Client Advisor

Our client is an internationally recognised fine jewellery Maison preparing to launch an exceptional new boutique in Abu Dhabi. Built on craftsmanship, timeless design and uncompromising quality, the brand is committed to delivering an unrivalled client experience that reflects the highest standards of luxury.

We are seeking experienced Client Advisors who are passionate about luxury retail, relationship building and delivering exceptional service. This is far more than a sales position. It is an opportunity to become a trusted advisor to an exclusive clientele, building long-term relationships while representing one of the industry's most exciting luxury brands.

The successful individual will be passionate about fine jewellery, possess excellent commercial awareness and have the ability to create meaningful relationships with discerning clients from around the world.

As a Client Advisor, you will be responsible for delivering an exceptional luxury experience throughout every stage of the client journey. You will act as a true ambassador of the Maison, creating memorable experiences, exceeding expectations and developing long-term client relationships that drive repeat business and loyalty.

You will combine exceptional client service with strong commercial performance, ensuring every interaction reflects the values, heritage and prestige of the brand.

This position requires an individual who is naturally polished, emotionally intelligent and passionate about building genuine relationships rather than simply completing transactions.

• Deliver an exceptional luxury experience to every client entering the boutique.
• Welcome clients with warmth, professionalism and confidence while creating an immediate sense of exclusivity.
• Build genuine, long-term relationships through personalised service and meaningful conversations.
• Understand each client's lifestyle, preferences and purchasing motivations to provide tailored recommendations.
• Consistently exceed expectations by anticipating client needs before they arise.
• Ensure every client interaction reflects the Maison's standards of excellence.
• Create memorable experiences that encourage repeat visits and long-term loyalty.
• Act as a trusted advisor rather than simply a salesperson.
• Achieve and exceed individual and boutique sales targets.
• Maximise every client interaction through exceptional selling techniques and product knowledge.
• Identify opportunities to introduce complementary collections and bespoke services.
• Build and manage a strong portfolio of repeat clients through proactive clienteling.
• Follow up with clients after purchases to strengthen relationships and encourage future business.
• Actively develop new business opportunities through networking and referrals.
• Support boutique initiatives designed to increase client acquisition and retention.

• Develop long-term relationships with high-net-worth and ultra-high-net-worth clients.
• Maintain detailed client profiles and purchase histories.
• Proactively contact clients regarding new collections, exclusive launches and private appointments.
• Support private viewings, VIP events and bespoke client experiences.
• Deliver personalised follow-up before and after every significant purchase.
• Continuously grow your personal client portfolio.

• Develop an expert understanding of the Maison's collections, gemstones, craftsmanship and heritage.
• Confidently present product features, materials and unique design stories.
• Keep up to date with industry trends and developments within the luxury and fine jewellery sector.
• Demonstrate credibility and passion when presenting products to clients.
• Ensure the boutique always maintains exceptional presentation standards.
• Support visual merchandising and product presentation.
• Maintain accurate stock handling procedures where required.
• Assist with daily opening and closing procedures.
• Ensure all operational and security procedures are consistently followed.
• Work closely with colleagues to deliver a seamless client journey.
• Support boutique events, exclusive launches and VIP appointments.
• Share best practice and contribute to a positive team culture.
• Assist in coaching and supporting new team members where appropriate.
• Work collaboratively with management to achieve boutique objectives.

• Represent the Maison with professionalism, integrity and discretion at all times.
• Embody the values and image of the brand through impeccable presentation and behaviour.
• Build confidence and trust with clients through authenticity and expertise.
• Maintain complete confidentiality regarding client information and purchases.
• Act as a positive ambassador both inside and outside the boutique.

The successful candidate will naturally embody elegance, confidence and professionalism while demonstrating a genuine passion for luxury and fine jewellery.

You will possess exceptional interpersonal skills, emotional intelligence and the ability to build meaningful…