Client Engagement Manager

Job Purpose:

Responsible to lead growth in of Abudhabi CIMS Business – Cloud, IT Infra, Managed Services, Cyber Security

10+ years’ experience in IT industry; out of this min 3 years in IT sales in AUHis preferred. Experience in handling Largeaccounts and large opportunities.

• Responsible for leading and driving revenue targets and managing client relationships in the Abu Dhabi. This role requires a deep understanding of the regional market, the ability to engage with senior stakeholders, and strong leadership skills
• Responsible for bringing new business / managing current business in AUH by implementing effective and innovative Sales Strategies and successfully managing the sales process from beginningto end
• Create a roadmap for CIMS business like Infra, Cybersecurity, Managed Services e-services, Cloud
• Be responsible for aggressive growth in AUH for above mentioned areas of business
• Plan Vertical business growth plan by—Federal Govt, Key Large Public Sector Accounts, Financial institutions, Enterprise, Local Govt entities.
• Collaboration and co-selling along with OEMs
• Responsible for ongoing Customer satisfaction and management of Customer relationship-- (expectations, communications, negotiations, escalation, feedback, etc), specially with relationships with key client stakeholders and their Business executives
• OEM relationship management
• Develop market intelligence aligning to the Business Vertical strategy

• Business Domain/Technology Knowledge
• Good knowledge of the AUH Market & Customer landscape
• Passion to win and acceptance of challenge
• Innovative and think out of box
• Strategic Planning
• Customer Centricity & Relationship Building
• Analytical skills
• Communication & Presentation skills (story telling)

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