Sales Coordinator

We are seeking a proactive and detail-oriented Sales Coordinator to join our growing team in Abu Dhabi. The ideal candidate will have minimum of 3years of experience in the MEP (Mechanical, Electrical & Plumbing) industry or a related field, and will play a key role in supporting sales operations, coordinating with clients, and ensuring smooth order processing and delivery execution.

• Coordinate effectively with clients, the sales team, and the logistics team to ensure seamless operations.
• Prepare and follow up on quotations to ensure timely responses to customer inquiries.
• Process sales orders accurately and efficiently from receipt through delivery.
• Monitor order status and coordinate delivery schedules to ensure on-time fulfillment.
• Maintain regular communication with customers regarding quotations, order progress, and delivery updates.
• Follow up on pending quotations and support the sales team in achieving business targets.
• Ensure proper documentation and record management of quotations, orders, contracts, and customer communications.
• Collect and analyze customer feedback and market information and share insights with the marketing team to support new sales strategies and business development initiatives.
• Assist in resolving customer concerns and coordinate internally to ensure high levels of client satisfaction.
• Prepare sales reports, order tracking reports, and other administrative documentation as required.
• Support the sales team with administrative and coordination activities to improve operational efficiency.

• Bachelor's degree or Diploma in Business Administration, Engineering, Marketing, or a related field.
• 3 years of experience as a Sales Coordinator, Sales Support Executive, or similar role within the MEP industry or related sectors.
• Strong understanding of quotation management, order processing, and logistics coordination.
• Excellent communication and customer relationship management skills.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
• Experience with ERP/CRM systems is an advantage.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Customer Service Orientation
• Sales Coordination & Support
• Team Collaboration
• Documentation & Record Keeping
• Time Management
• Problem Solving
• Communication & Interpersonal Skills
• Follow-up & Execution Excellence

• Competitive salary package
• Career growth opportunities
• Supportive and collaborative work environment
• Opportunity to work with a leading team in the MEP industry