Sales Manager

Job Description:

We areseekingan experienced and results-driven

Sales Manager to lead our Nissan Retail Sales operation.

Reporting into the Retail Sales Manager, the successful candidate willbe responsible for achieving vehicle sales targets, enhancing customer satisfaction, developing a high-performing sales team, and driving showroom performance. This role plays a keypartin strengthening customer relationships,identifyingbusiness opportunities, and ensuring the delivery of an outstanding customer experience.

• Lead and manage the daily operations of the retail sales team to achieve sales and profitability targets.

• Develop, coach, motivate and support Sales Consultants to maximiseindividual and team performance.

• Monitor sales performance, pipeline activity and key KPIs, implementing action plans to improve results where required.

• Build and maintain strong relationships with customers to enhance loyalty, retention and customer satisfaction.

• Handle customer escalations and ensure prompt resolution of complaints and concerns.

• Analyse market trends, competitor activity and customer preferences to identify growth opportunities.

• Prepare and present regular sales, gross profit and performance reports to management.

• UtiliseCRM and DMS systems to effectively manage leads, customer interactions and sales activities.

• Partner with Marketing to support promotions, campaigns and new product launches.

• Drive continuous improvement initiatives to increase operational efficiency and customer experience.

• Maintain compliance with Nissan Dealer Standards, showroom presentation requirements and brand guidelines.

• Ensure adherence to company policies, QHSE requirements and safe working practices.

• Bachelors Degree in Business Administration or a related discipline preferred.

• 3–5 years experience in a Sales Manager, Sales Supervisor or similar automotive sales leadership role.

• Proven track record of achieving ambitious sales targets and business objectives.

• Experience leading, developing and motivating sales teams.

• Strong understanding of customer-focused sales environments and dealership operations.

• Fluent English communication skills are essential.

• Strong leadership and people management skills.

• Commercial and business acumen.

• Customer-focused mindset.

• Results-driven approach.

• Strong analytical and problem-solving abilities.

• Excellent communication and stakeholder management skills.

• Join one of the UAE’s leading automotive groups.

• Lead a well-established retail sales operation.

• Work with one of the world’s most recognised automotive brands.

• Opportunity to make a direct impact on sales performance, customer experience and team development.