Sales Operations Analyst - Action, MA​/San Diego, CA; Hybrid

Sales Operations Analyst

This Sales Operations Analyst role at Insulet is a high-impact opportunity to sit at the center of strategy and execution, where your insights directly influence how a fast-growing, mission-driven healthcare company scales its sales performance. You won't just be reporting numbers—you'll be shaping the narrative behind them, partnering with sales leaders to translate complex data into clear, actionable strategies that drive territory optimization, uncover growth opportunities, and improve field execution.

With exposure to tools like Salesforce and Tableau and the ability to build scalable dashboards and analytics, you'll sharpen both your technical and business acumen while working cross-functionally in a collaborative, fast-paced environment. If you're someone who thrives on turning data into decisions and wants your work to visibly impact commercial success in a company improving lives through innovative medical technology, this is the kind of role that accelerates both your career and your influence.

As a Sales Operations Analyst, you play a pivotal role in driving commercial excellence of the field sales team by delivering actionable insights and performance reporting that support Insulet's growth strategy. This position is responsible for the reporting of key performance indicators that inform data-driven decisions across a variety of field analytics focus areas. These focus areas include analyzing sales performance and trends, generating and delivering actionable reports, addressing analytical questions for the field, and optimizing territory performance.

Through continuous improvement, strong analytical capabilities, and cross-functional collaboration, you'll be a critical enabler of Insulet's commercial success, identifying opportunities and recommending improvements that align with company goals.

Applicants must be located within commuting distance of our Acton, MA or San Diego, CA office locations to be considered.

We're looking for:

• A data-driven analyst with experience in translating commercial objectives into meaningful KPIs and performance dashboards
• A collaborative team player with strong communication skills and the ability to partner cross-functionally with commercial stakeholders
• A curious and proactive thinker who can integrate insights between commercial strategy, performance trends, and opportunities
• A results-oriented professional who thrives in a dynamic, fast-paced environment and is comfortable handling multiple priorities

Responsibilities

• Deliver Field-Focused Analytics
• Analyze sales performance and trends across assigned territories, districts, and regions to identify growth opportunities and gaps
• Conduct ad-hoc analysis and answer data-related questions from the field, collaborating with operations and analytics teams as needed
• Maintain dashboards and reporting that provide timely, actionable insights to field teams

Analyze and Report Commercial KPIs

• Serve as a business partner to commercial stakeholders to report and analyze KPIs that reflect strategic objectives and field execution
• Track, visualize, and communicate KPI performance through dashboards and presentations, using compelling, data-driven storytelling
• Ensure consistent alignment of metrics with commercial priorities and company strategy

Drive Strategic Insights and Recommendations

• Interpret field and customer data to identify high-impact opportunities and inefficiencies across geographies and segments
• Generate insights that support strategic decisions related to targeting, provider trends
• Translate insights into clear, actionable recommendations for sales leadership

Support Continuous Improvement

• Promote data-driven decision-making through automation and self-service analytics tools
• Contribute to building scalable processes and tools (e.g., Salesforce, Tableau) that empower field teams to access insights independently
• Champion data quality, consistency, and efficiency in analytics reporting

Education and Experience

Minimum Requirements:

• Bachelor's degree in finance, accounting, marketing, economics, IT, AND related
• 2+ years of experience working in commercial analytics
• Experience driving commercial/sales process improvement
• Experience working with  and analytical tools, with advanced Excel skills. Preferred experience with Tableau, Salesforce dashboards (Classic and/or Lightning), excel reports, workflows, validation rules, Process Builder, Visual Flow, and security configurations

Preferred:

• 2+ years of experience working in commercial analytics in healthcare, life sciences, or commercial/sales operations
• Experience in data storage, reporting, and analysis tools (Excel, Tableau, Salesforce) to analyze data and deliver insights that drive strategic decisions

Skills and Competencies

• Demonstrated ability to develop and communicate KPIs, insights and related recommendations
• Ability to provide business analytics that drive process improvement
• Proactive problem-solver who anticipates execution issues in the field and collaborates…