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Customer Success Specialist - Home Renovation Journeys
Job in
Acton, Middlesex County, Massachusetts, 01720, USA
Listed on 2026-08-08
Listing for:
Marvin-62abfd9
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Marvin is seeking a Customer Success Associate to guide homeowners through the window and door replacement journey, from scheduling to post-install follow-up. This role emphasizes exceptional service, organization, and accurate data handling in a fast-paced team environment.
You will manage appointments, communicate across channels, enter data in Salesforce, review orders, and help produce contracts and post-install tasks while maintaining a positive, proactive attitude.
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