Sr Content Producer

Sr Content Producer

Location:

Acton, MA (Candidates must be local to Acton, MA or San Diego, CA). Project Duration: 12 months. Rate:
Negotiable based on experience.

• Own and evolve end-to-end content production workflows across product teams—from intake and planning through publishing and iteration
• Establish and maintain operating models for UX content and technical documentation
• Build scalable systems for content intake, prioritization, resourcing, and tracking
• Ensure visibility into content work through roadmaps, dashboards, and reporting

• Lead complex, cross‑functional content initiatives spanning product, design, engineering, legal, and compliance
• Partner with UX, Product, Engineering, and Research to ensure content is integrated early and throughout the product lifecycle
• Remove blockers and drive alignment across teams to keep work moving forward

• Manage and optimize content tools and platforms (e.g., CMS, design tools, project management systems, content inventories)
• Define and implement content governance, standards, and documentation systems

• Ensure consistency in voice, tone, terminology, and UX writing standards across product experiences
• Operationalize review and approval processes
• Maintain systems for content audits, QA, and ongoing optimization

• Establish scalable processes that support increasing product and team complexity
• Create frameworks that enable consistency while supporting diverse product experiences
• Drive clarity in roles, responsibilities, and handoffs across teams

• Define and track content performance and operational metrics (e.g., throughput, cycle time, quality, engagement)
• Identify inefficiencies and continuously improve workflows, tools, and team practices
• Advocate for data‑informed decisions in content and experience design

• Proven ability to influence and align cross‑functional teams
• Strong systems thinking with the ability to connect strategy to execution
• Excellent communication skills, with experience working across design, product, and engineering
• Track record of building operational clarity in complex, ambiguous environments
• Ability to advocate for content as a critical part of the user experience

• Deep experience in content operations, content production, or UX operations
• Strong program and project management skills across multiple work streams
• Experience with CMS and CCMS platforms (e.g., Madcap IXIA), design tools (e.g., Figma), and work management tools (e.g., Jira, Monday)
• Understanding of UX writing, technical writing, content design, and product development processes
• Experience establishing content governance, standards, and scalable systems
• Familiarity with accessibility and inclusive design practices
• Strong attention to detail and ability to balance strategy with execution

• Bachelor’s degree or equivalent experience
• 3-5 years of experience in content production, content operations, UX content, or related fields
• Experience working within product, UX, or digital experience teams

• Experience supporting or embedded within UX teams
• Experience building or scaling content operations functions
• Background in product‑led organizations or complex digital ecosystems

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.