Director, US Insights & Analytics Hybrid, Acton MA or San Diego, CA

Director, US Commercial Insights & Analytics Lead

As the Director, US Commercial Insights & Analytics Lead at Insulet Corporation, you will be instrumental in driving data-driven decision-making that enhances commercial performance. This strategic leadership role involves overseeing a high-performing analytics team and serving as a key business partner to commercial and segment leadership. You will leverage data insights to inform strategic decisions, optimize business impact, and foster a culture of curiosity and innovation within the organization.

By integrating data from various sources, you will ensure consistency in reporting and metric definitions, ultimately influencing the development and refinement of commercial strategies to maintain Insulet's competitive edge.

Your responsibilities will include transforming complex datasets into actionable insights, connecting data insights across sales, marketing, finance, and operations, and managing a collaborative team environment that encourages continuous improvement and best practices in analytics. You will lead the delivery of performance reports and analyses, ensuring alignment across all outputs while building continuity plans to maintain analytics delivery during transitions. As a trusted advisor and data storyteller, you will guide data-driven resource allocation decisions and refine methodologies behind key commercial metrics, empowering Insulet to achieve its strategic objectives.

We're looking for:

• A strategic thinker who can translate data into clear commercial opportunities and influence business priorities
• A collaborative leader who can mentor, empower, and inspire a high-performing analytics team
• A trusted business partner who builds strong relationships with executives and cross-functional stakeholders
• An expert advisor and data storyteller who brings together complex datasets and business acumen to drive decision-making
• A champion of continuous improvement initiatives and promoter of best practices in analytics and innovation in reporting and insight generation

Responsibilities

• Provide Strategic Insights for Leadership
• Act as the trusted analytics partner to commercial and segment leadership, translating complex data into strategic actions and insights
• Lead a team that transforms structured and unstructured data into meaningful, timely, and actionable insights that drive commercial success
• Ensure analytics outputs are tailored to US market, and reflect relevance and prioritization of efforts
• Drive Cross-Functional Data Integration
• Connect data insights across sales, marketing, market access, finance, and operations to create a unified, 360-degree view of commercial performance
• Champion the need for global standardization with market-specific flexibility in reporting and analytics
• Collaborate and partner with IT and data engineering teams to influence the evolution of platforms used for insight delivery and data accessibility
• Lead & Develop High-Performing Teams
• Manage, mentor, and empower a high-performing analytics team by fostering a culture rooted in curiosity, learning, and innovation
• Allocate team resources strategically across high-impact initiatives, ensuring alignment with evolving business priorities and regional needs
• Build and develop a team environment and culture that thrives on collaboration, a growth mindset, and purpose-driven problem-solving
• Oversee Reporting & Trend Analysis
• Lead the delivery of recurring performance reports, and in-depth analyses to keep the business informed and proactive
• Ensure alignment and consistency in metric definitions and business rules across all reporting outputs
• Accountable for coordinating across teams to ensure data accuracy validation, particularly for key commercial inputs like incentive comp data, call activity, and formulary access
• Enable Business Continuity
• Build continuity plans to maintain analytics delivery during team transitions, absences, or resourcing shifts
• Provide guidance on resourcing and investment decisions for sales, marketing, and access teams based on data-driven opportunity sizing
• Provide guidance to continuously refine the business rules, data definitions, and methodologies behind key commercial metrics and KPIs

Education and Experience

• Bachelor's degree in business, data science, statistics, economics, or related field required;
  Master's degree or MBA preferred
• 12+ years of experience in Pharma or relevant industry with at least 5+ years in commercial analytics.
• Demonstrated experience in commercial analytics, preferably within med tech, healthcare, or life sciences
• Extensive experience managing and coaching high-performing analytics teams
• Experience and proven success working in matrixed, cross-functional global organizations

Skills and Competencies

• Strategic mindset with the ability to define and guide analytics strategy that aligns with evolving business goals and regional market dynamics
• Continuous improvement mindset to drive innovation in reporting processes, insight generation tools, and…