Sales Associate

Job Details

Job Location:

0052 - Acton, MA - ACTON, MA 01720. Position Type:
Part Time. Salary Range: $15.00 - $17.00 Hourly. Job Shift: Any.

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering world class service.
• Greet and welcome every customer warmly and with enthusiasm.
• Understand customer needs by asking open-ended questions.
• Explain product features and benefits in relation to the customer’s needs by providing in-depth product knowledge.
• Suggest additional items to build onto sales by utilizing effective selling techniques.
• Thank the customer sincerely and invite them to return and shop with us again.
• Be a TPS brand ambassador.
• Build customer loyalty by being friendly, attentive and respectful of customers.
• Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
• Professional presentation in attire, demeanor, appearance and compliance to company dress code.
• Support all sales efforts and initiatives across all business channels in an effort to maximize company sales.
• Consistently capture accurate and valid customer information at the POS.
• Maintain awareness of all current promotions and process them correctly at the point of sale.
• Enthusiastically participate in training and development as required utilizing all training resources.
• Prepare incoming product for the sales floor by following instruction and guidance from supervisors.
• Merchandise product following company visual guidelines and visual standards.
• After comprehensive training, perform ear piercings and provide a safe, sanitary experience in accordance with state, federal and CDC guidelines (select locations).
• Demonstrate a fundamental knowledge of computers, systems and programs relevant to the position.
• Maintain store maintenance and cleanliness standards.
• Complete all other tasks as directed by store management in the assigned time frame.
• Comply with all company policies and procedures.

• Previous experience in specialty retail is preferred, but not required.
• Ability to work a flexible schedule to include nights, weekends, and holidays.
• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
• Possess an ability to work well in a team environment.
• Proficient in using Microsoft Office and POS systems.
• Ability to stand for long periods of time.
• Professional conduct, demeanor, and attire, in compliance with company dress code.
• Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques.