Commission Sales Associate

Company Description Waste Universe provides on-demand delivery of roll-off dumpsters and subscription-based commercial and residential trash pickup services. The company focuses on reliable, timely waste removal solutions tailored to the needs of local businesses and households. Team members help customers manage waste responsibly while supporting clean, safe communities. Waste Universe offers opportunities to work directly with customers and grow within the waste management and services industry.

Role Description This is a full-time, on-site Commission Sales Associate role based in Acton, MA. The Commission Sales Associate will engage prospective and existing customers, explain service options for roll-off dumpsters and subscription trash pickup, and guide customers through the sales process from initial inquiry to signed agreement. Daily tasks include making outbound calls, responding to inbound leads, conducting in-person visits as needed, and maintaining accurate records in the company’s sales systems.

The role involves building relationships with local businesses and residents, preparing quotes, following up on open opportunities, and collaborating with operations to ensure service delivery aligns with customer expectations. The associate will work toward individual and team sales targets, with earnings tied to performance-based commissions.

Qualifications

• Sales and customer service skills, including the ability to build rapport, handle objections, and close deals in a commission-based environment.
• Communication and interpersonal skills, with clear spoken and written English and a professional, respectful approach to all customers and colleagues.
• Organization and time management abilities to manage multiple leads, follow-ups, and appointments while keeping accurate records in CRM or similar tools.
• Basic business and math skills to prepare quotes, understand pricing structures, and discuss service plans confidently with customers.
• Comfort working on-site in Acton, MA, including familiarity with local communities and willingness to conduct occasional in-person customer visits.
• Self-motivated, goal-oriented mindset with the ability to work independently and as part of a team in a fast-paced, service-focused environment.
• Prior experience in sales, retail, or customer-facing roles is preferred; experience in waste management, logistics, or related services is a plus.
• High school diploma or equivalent required; valid driver’s license and reliable transportation strongly preferred.