Business Development & Accounts Manager

For
40years,WESTPAKhasbeen a trusted testing partner for a diverse industry.

Sustaining that level of consistency requires a core ingredient, our great people.

From the tenured employees who value the lasting bonds and share their wealth of knowledge, to our new employees who bring in new perspectives and opportunities; we continue todevelopour employee-owned company with stewardship and integrity while continuing to make lives better.

WESTPAK is looking for an experienced,entrepreneurial-minded sales professional toestablishand grow our commercial presence as we launch our first East Coast laboratory in Northwest Boston. This is a unique opportunity to play a foundational role in expanding one of the nation's most respected package testing laboratories into a newmarket.

Theideal person will havea hunter mentality withprovenexperience ofopening doors with new clients,building existing relationships,eliminating competitor threats within our customer base, and ensuring customer satisfaction. The Business Development & Account Manager will be a proactive and curious member of our sales team,identifying growth opportunities for clients before a need or gap has been stated.

We offer a competitive compensation package that includes ESOP shares, 401k match, Health Benefits, various Supplemental health packages, and pet insurance for your furry loved ones.

Essential Duties and Responsibilities (Other duties may be assigned as needed)

• Own the commercial success ofWESTPAK’s Northeast expansion by achieving quarterly and annual revenue objectives.
• Develop strong relationships with key customer stakeholders that increase customer loyalty, expand wallet share, and position WESTPAK as a trusted long-term testing partner.
• Prioritize in-person meetings with new and existing clients to strengthen relationships,identify opportunities, anddemonstratehow WESTPAK can support their testing and validation needs.
• Logall activity and customer information into Salesforce CRM.
• Serve as the main point of contact for the customer and act as the bridge for operations, finance, and other business departments.
• Prepare sales reports and forecasts,as required.
• Develop new business opportunities by building and expanding your professional network through industry conferences, trade shows, local events, referrals, and digital outreach.
• Operate with a high degree of autonomy while collaborating cross-functionally to drive the long-term success of your territory.
• Create detailed sales business plans & customer presentations.
• Drive leads and opportunities through the process of gettingWESTPAK ontothe Approved Vendor List,generating RFQs, and advancing opportunities through the sales pipeline.

Personal/Professional Attributes

• A sales hunter mindset who thrives on pursuing and winning new business
• Entrepreneurial mindset with a passion for building relationships, creating opportunities, and delivering measurablebusinessresults.
• Fastlearnerwiththe ability toquickly develop technical knowledgeandastrong ability to communicate clearly and can recognize our customers’ needs and how we can support their vision.
• Demonstrates strong accountability and collaboration.
• High focus on customer service, and willing to goabove and beyondto get the job done.
• Organized and impeccable follow-through skills.
• Growth mindset and ability to think outside of the box.
• Exhibits a high degree of ethical conduct.
• It is the responsibility of everyWESTPAKemployee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.

Requirements for Eligibility

• Abachelor’s degree in businessor related fields is preferred.
• Strong customer orientation with excellent communication, presentation, organizational, and data management skills.
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook),and Salesforce CRM.
• 5+ years of related sales experience and/ordemonstratedaccount management capability.
• Experience selling into the Medical Device, Pharmaceutical, Biotechnology, Packaging, or Life Sciences industries isastrong plus.
• Existing relationships with decision-makers within the Medical Device, Pharmaceutical, Biotechnology, or Packaging industries…