Lead Restoration Technician; Potential

Overview

At Voda Cleaning & Restoration of Greater Boston, we specialize in a wide range of services to keep homes or businesses clean, fresh, and free from damage. Services include carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, and odor removal. The Restoration Industry is fast-paced and 24/7; preparedness and quick response are essential to success.

We are seeking a talented, detail-oriented Lead Restoration Technician. This position is for an experienced mitigation technician looking to advance in their career. The ideal candidate would have obtained IICRC certifications and a proven track record of industry success. The Lead Restoration Technician ensures that Company processes and procedures are followed and that customer satisfaction is exceeded. Being a team player with high integrity is essential.

• Respond immediately to scheduled and emergency service restoration projects.
• Participate in on-call schedule.
• Lead and manage a crew on demolition jobs, ensuring work is completed safely, efficiently, and in accordance with scope.
• Obtain all necessary documents (e.g., Work Authorization and Completion Form).
• Document every loss with detailed, pertinent photos.
• Document detailed job notes each time a job site is visited.
• Moisture mapping and sketching mitigation jobs.
• Track equipment used on company jobs.
• Record and document moisture points, temperature and relative humidity.
• Perform demolition as scoped, following proper containment, dust control, and safe debris removal practices.
• Assist with floor cleans as needed to support schedules and customer needs (e.g., carpet, tile/grout, and upholstery).
• Keep Work Van clean, organized, and stocked.
• Dawn and Doff PPE and clean and reorganize equipment and tools after each job.
• Maintain effective communication with customers and managers.
• Perform property inspections and complete reports.
• Maintain project files.
• Attend and assist in conducting company meetings.
• Perform minor repairs on company equipment and vehicles.

• Positive, "can-do" attitude and a strong desire to contribute to—and grow within—a great team culture.
• Education and Experience:
  
  High school diploma (or GED) plus 1 to 5 years of experience at a restoration company.
• Proficient technical skills, experience, and certification in the areas the Company provides.
• Willingness to learn the Voda way of Restoration, new programs, and documentation software.
• Effective in receiving feedback and input from customers and employees, probing for additional information or unspoken issues, and providing timely responses.
• Able to pass Background Check, Motor Vehicle Record Check and Drug Test.

• Competitive salary
• Paid time off
• Training & development
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Health insurance

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.