Sales Coordinator

Sales Coordinator

Under direction of community sales leadership, the Sales Coordinator provides sales support and administrative assistance to prospective residents and resident families as part of the sales and marketing team.

• Assist in maintaining up-to-date records of all communication with prospective customers using lead management system
• Track each prospective resident from initial contact to the close, and finally, through the move-in process
• Maintain a strong knowledge of community’s unique selling points, including benefits and services provided to residents and rates
• Present the benefits of the community to the prospect and explain how the needs of the prospect can be met
• Introduce prospects and their families to other associates, residents and families and provide opportunities for them to experience the benefits of the community
• Invite family members to become involved with the community through volunteer opportunities
• Provide the prospective resident or resident family with all move-in paperwork and ensure that it is completed and returned within the specified time frame prior to move-in
• Assist with planning and participate in sales initiatives and events
• Schedule move-in meeting for new resident and coordinate the participation of required community team members

• Previous administrative and/or customer service experience preferred
• Positive, energetic, and enthusiastic attitude; ability to work as a team member
• Availability to work some weekends, evenings, and special occasions