Treatment Planning Coordinator

Overview

Job Location:

ADA DENTISTRY - Ada, OK 74820
Position Type:
Full-Time/Part-Time
Education Level: High School

Travel Percentage :
None

Job Shift: Day
Job Category:
Admin - Clerical

• Prepare and present clear and reliable treatment plans for patients, including presenting financial options to patients and documenting the final financial arrangement
• Secure appropriate documentation from patients and store in applicable software(s)
• Build strong relationships with patients and support activities that grow the practice
• Reconcile invoices, identify discrepancies, and check reports for accuracy
• Document clear and reliable billing activity in internal databases and reporting software(s)
• Receive and sort incoming payments with attention to accuracy and timeline
• Manage the status of accounts and balances; strong ability to identify inconsistencies
• Processing and posting patient payments
• Issue invoices and receipts to patients
• Update the accounts receivable database with new accounts or missed payments
• Coordinate with Central Billing and Medical Billing teams to ensure proper billing and collections
• Maintaining a professional reception area
• Monitoring and replying to emails and voicemails
• Checking daily appointment schedules and filling gaps to ensure positive production
• Preparing end-of-day reports and deposits
• Maintaining OSHA and HIPAA Compliance
• Perform all other duties as assigned

• Education:
  
  High school diploma or equivalent required;
  Bachelor s Degree in a related field preferred
• Experience:
  
  Exceptional written and verbal communication skills required; prior dental experience preferred

Dental practices run at a fast pace and treatment coordinators will be required to keep up with the flow of doctors and patients.

• Sit for long periods
• Look at a computer screen for extended periods
• Stand for long periods
• Lifting up to 50 pounds

Reports to:

Area Director of Operations / Operations Manager

Direct reports:
None