Housing Coordinator

Housing Coordinator

The Housing Coordinator is responsible for creating and overseeing housing applications, maintaining accurate student placement rosters, and managing daily operations within the Office of Housing and Residence Life to ensure efficient residential services for students.

Essential Job Duties

• Maintain accurate rosters of student placements in Residence Halls and monitor check-in/check-out processes.
• Build and monitor housing applications for Fall, Spring, and Summer terms.
• Adjust student accounts in housing software to reflect accurate pricing and track available spaces.
• Oversee housing office operations including inquiries, paperwork, and student worker management.
• Serve as liaison between facilities/maintenance/custodial services and residence hall staff.
• Manage student meal plan assignments and account charges.
• Coordinate maintenance requests and track project updates.
• Manage residence hall mail services.
• Train and supervise office student workers.
• Assist Director of Residence Life in developing and implementing housing policy and procedure.
• Ensure that Residence Directors are trained in interacting with and properly utilizing Housing Management Software.
• Other duties as assigned by Supervisor or designee.

Omission of specific statement of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Qualifications

• Bachelor's degree with 1-2 years of experience
• Experience in student housing or residential life preferred

Licenses/Certifications

• None

Knowledge, Skills, and Abilities

• Strong organizational skills with ability to maintain accurate records and manage multiple priorities
• Excellent oral and written communication skills for effective interaction with students, staff, and external partners
• Proficient in Microsoft Office applications and housing management software systems
• Demonstrated ability to maintain confidentiality of sensitive information and records
• Strong problem-solving skills with attention to detail
• Ability to work independently and as part of a team
• Experience in training and supervising others
• Must have a strong work ethic and lead by example
• Must be a professional, credible and respected representative of the institution internally and in the community
• Demonstrated willingness and ability to act ethically and socially responsible
• Ability to communicate in a courteous manner

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Constantly required to remain in a seated position for extended periods Frequently required to communicate effectively with diverse populations Regularly performs tasks that involve repetitive wrist and finger movement Regularly operates a computer and other standard office equipment Occasionally required to move about the office and similar spaces

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in a typical office setting with moderate noise levels from conversations, and standard office equipment.

Supervisory Responsibility Provides guidance and training to others; gives input regarding employees' performance.