Behavioral Health Associate

Purpose Statement

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

• Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
• Ensure the well‑being of patients and provide a positive, supportive and structured environment.
• Responsible for conducting safety checks and ensuring supervision at 15‑minute intervals as required by individualized guidance.
• Document timely, accurate, and appropriate clinical information in the patient’s medical record.
• Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
• Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
• Assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
• Obtain patient’s vital signs, height and weight as assigned and document them in the patient record.
• Facilitate patient educational‑rehabilitative groups covering social skills, coping skills, anger management and independent living skills.
• Engage patients in activities and interactions designed to encourage achievement of treatment goals.
• Complete and maintain required documentation; assist with follow‑up and paperwork for incidents and events that may occur.
• Provide or coordinate transportation for patients, as required.
• Demonstrate a positive, empathetic, professional attitude toward customers, resolve complaints, and prioritize patient safety.

Perform other functions and tasks as assigned.

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.

• CPR and de‑escalation and restraint certification required.
• First aid may be required based on state or facility requirements.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rushed jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants regardless of an individual’s characteristics protected by applicable state, federal and local laws.