HR Assistant

Job Summary

The Human Resources Assistant provides administrative and operational support across a broad range of Human Resources functions, helping ensure HR processes are executed accurately, efficiently, and in compliance with company policies. This role delivers exceptional customer service to employees, leaders, candidates, and external partners while supporting onboarding, recruiting, employee records, compliance, HR projects, and employee engagement initiatives. Success in this position requires strong organization, attention to detail, confidentiality, adaptability, and the ability to effectively manage multiple priorities in a fast-paced environment.

The Human Resources Assistant provides administrative and operational support across a broad range of Human Resources functions, helping ensure HR processes are executed accurately, efficiently, and in compliance with company policies. This role delivers exceptional customer service to employees, leaders, candidates, and external partners while supporting onboarding, recruiting, employee records, compliance, HR projects, and employee engagement initiatives. Success in this position requires strong organization, attention to detail, confidentiality, adaptability, and the ability to effectively manage multiple priorities in a fast-paced environment.

Under moderate supervision, this role supports the day-to-day administration of Human Resources functions and contributes to Human Resources HR practices and objectives that promote an employee-focused culture of ownership, empowerment, quality, productivity, goal achievement, and the recruitment and development of a strong workforce. The Human Resources Assistant provides administrative and operational support across multiple Human Resources functions, serving as a key resource in the daily execution of departmental processes and employee services.

This role assists with onboarding, recruiting support, benefits coordination, employee communications, compliance activities, reporting, record management, and departmental projects, event coordination and support while helping ensure Human Resources operations are completed accurately, efficiently, and in accordance with company policies and applicable regulations. The Human Resources Assistant delivers responsive, professional customer service by answering routine questions, directing inquiries to the appropriate HR team member when necessary, coordinating administrative activities, and ensuring a positive experience throughout the employee lifecycle.

This position requires discretion, confidentiality, strong relationship management with internal and external partners, effective time and project management skills, and a high level of attention to detail and accuracy. The Human Resources Assistant must effectively prioritize competing responsibilities, maintain organized and accurate records, and exercise sound judgment when handling confidential and sensitive information. This role provides prompt, high-quality customer service to Legal Shield employees, HR partners, leaders, candidates, and external vendors while maintaining the highest standards of integrity and confidentiality.

The role also requires initiative in identifying priorities, performing assigned job duties, and taking appropriate action to support departmental needs. Success in this position requires adaptability, collaboration, strong organizational skills, and a commitment to delivering exceptional administrative support while contributing to the overall effectiveness of the Human Resources department. The Human Resources Assistant also supports employee engagement, company events, and community involvement initiatives by helping coordinate internal communications, organizing and supporting employee activities, assisting with fundraising and volunteer efforts, maintaining event-related records and status updates, and serving as a liaison with internal teams and external community partners to ensure activities are well-coordinated, professionally executed, and aligned with organizational objectives.

• Audit the I-9 process.
• Distribute incoming departmental mail.
• Respond to Human Resources email and Teams inquiries.
• Answer incoming Human Resources calls, provide backup support for voicemails, and respond as needed.
• Complete weekly onboarding for new employees.
• Submit requisitions to Accounting for Human Resources supplies and event-related needs.
• Prepare and submit monthly reports to applicable state agencies.
• Prepare and submit monthly attrition reports to HR executives

• Assist with completing Workday tasks as needed.
• Assist with reviewing and testing HR information system upgrades or patches.

• Assist the Senior Benefits Specialist (SBS) with employee benefits-related questions as needed.
• Provide recruiting assistance by placing phone screening calls to…