Revenue Cycle Application Analyst

Description

We are currently looking for a Full Time Revenue Cycle Application Analyst to join our Revenue Cycle Applications team located at the Chickasaw Nation Medical Center working 8:00 AM-5:00 PM Mo Tu We Th Fr.

The Revenue Cycle Application Analyst is responsible for work associated with the analysis, design, implementation, operation, deployment, and support of the organization's electronic health record (EHR), Epic, and related third‑party applications within the Chickasaw Nation Department of Health (CNDH). The Analyst will know the technical capabilities of the systems they support, as well as the clinical and business requirements of the organization.

They will participate in new module or application implementation and upgrades and act as liaisons between the department, information technology, and application vendors for CNDH.

• Analyzes, documents, and communicates business requirements for new system functionality and enhancements to existing functionality
• Test system changes to ensure that they meet business requirements and do not adversely impact other areas of the Epic system
• Acts as the primary support contact for the application's end‑users
• Identifies issues that arise in their application areas and issues that impact other application teams and works to resolve them
• Guides workflow design, builds, tests the system, and analyzes other technical issues associated with Epic software
• Identifies, implements, completes integrated testing, and communicates requested changes to the Epic system
• Works with Epic representatives and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline
• Performs in‑depth analysis of current and future workflows, data collection, report details, and other technical issues associated with the Epic EHR and designated third‑party applications
• Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial, and efficiency needs
• Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system
• Investigates standardization and process improvement opportunities by rounding within clinical areas while making build decisions
• Validates that data is accurate and meets business requirements
• Completes integrated testing to test system changes in all Epic environments to ensure that they meet business requirements and do not adversely impact other areas of the system
• Provides support for installing and implementing system patches, service utilities, and version upgrades as assigned
• Troubleshoots and identifies root causes and documents problems of simple to medium complexity for assigned applications and systems
• Maintains data integrity and security for assigned applications and systems
• Develops system documentation as assigned per standards
• Develops communication‑related education efforts for deployments, upgrades, optimizations, and other system changes as assigned
• Coordinates with Department of Health IT staff and other application administrators to implement integrated packages, resolve conflicts, provide secondary support on related software modules, and ensures smooth operations in areas where package scope overlaps or is integrated with other services functions
• Stays current on Epic application releases and participates in upgrade planning and testing
• Participates in performance improvement activities to measure, assess and improve the quality of assigned work area
• Performs all other duties as assigned

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Knowledge of relevant privacy regulations such as the Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
• Kno…