Child Protective Services Worker

Child Protective Services Worker - 32026

Ada, OK | Family Services | Full Time

Posted 9 days ago | Apply before September 20, 2026

We are currently looking for aFull Time Child Protective Services Workerto join our Child Protective Services Team team located at the Family Services working M-F, 8 a.m. to 5p.m.

Responds directly to reports of child abuse and/or neglect and collaborates to resolve issues related to or stemming from mental illness, substance abuse, family and domestic violence, physical and/or emotional neglect.

• Investigates reports of abuse and neglect of children to assess safety of children and determining appropriate interventions, when necessary
• Conducts in-depth interviews with children, parents, family members, community members, etc.
• Provides testimony as a qualified expert witness in state courts; provides written and verbal reports directly to appropriate courts of jurisdiction
• Acts as a liaison between the Chickasaw Nation, outside agencies, and courts to ensure the safety of First American children and families
• Identifies and submits referrals to resources available within the community and/or the Chickasaw Nation to meet the needs of individuals and families served
• Participates as a member of multi-disciplinary teams representing Chickasaw Nation Child Welfare Services (CNCWS)
• Receives, develops, and submits reports of child abuse and neglect in the Child Welfare Services database
• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Performs all other duties as assigned

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Knowledge of crisis evaluation and de-escalation tactics
• Must have a clear understanding of Health Insurance Portability and Accountability Act (HIPAA)
• Knowledge of all pertinent federal, tribal and state laws, regulations and compliance requirements
• Establishes professional working relationships as appropriate
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
• Writes effective communications with team, departments, guests and management

• Knowledge of Indian Child Welfare Act and Statutes

• Basic Computer skills
• Must be familiar with the Microsoft Office Suite of products

• 1 year directly related experience

• Bachelors Degree in directly related field

• A bachelor’s degree in social science, social work, psychology, human services, criminal justice, or related field

• Pass general background check
• Standard Driver's License
• Must be 21 years of age or older

• Mix of office/non-office settings
• May be required to…