Quality Assurance Manager

Pay Rate: $114k - $130k annually based on experience.

The QA Manager is responsible for assuring that all products produced by Adams manufacturing facility meet the product specifications. Responsible for determining if products conform to the corporate goal of consistent product quality and for maintaining and assuring completion of quality goals appropriate to the marketplace and regulatory bodies, specifically, (1) directing the activities of all plant Quality Assurance personnel either directly or through their direct reports;

(2) auditing internal and external suppliers and quality programs; (3) Lead ISO standards (4) Ensures the processing of customer complaints and customer specifications; (5) works cooperatively with customers and direct reports as a liaison between the customer and plant personnel to help define customer needs and spearhead the investigation and ensuring the implementation of corrective actions related to customer concerns and corrective action requests, and (6) ability to provide strategic direction to align with Performance Minerals and MTI goals;

(7) performing other related duties as required.

• Supervises QA personnel, and administers performance reviews.
• Leads ISO compliance standards and maintains proper documentation. Reviews and ensures the Quality Management Systems are in compliance with ISO regulations and company standards.
• Pro-actively maintains compliance with FDA and other worldwide pharmacopeia programs (where applicable) including but not limited to maintaining cGMP compliance, HACCP program, facility registration with FDA and ISO 21000 and other pertinent food defense programs.
• Maintains a Quality Assurance (QA) program that meets the needs of both company and customer specifications and standards.
• Approves purchases of laboratory and capital equipment within established limits. Ensures that testing equipment meets the needs of the customers, regulations, and specifications.
• Audits or authorizes audits of areas/departments within the facilities for conformance to practices that are concerned with the control of product quality.
• Inspects or authorizes the inspection of vendor facilities and their control practices that are concerned with the quality of purchased materials and prepares or supervises the preparation of finished goods, intermediate, in-process control, and crude materials specifications.
• Determines the acceptability of customer specifications and makes recommendations, including direct negotiation with customers as needed acting as an intermediary between the customer and production.
• Reviews specifications and control parameters formulated by Research and Development for new products.
• Prepares or supervises the preparation of reports that track conformance to specifications, and recommends, initiates and ensures completion of corrective action for areas of major product defects.
• Conducts or supervises the proper documentation of the training of personnel within their respective QA groups and manufacturing personnel as specified in QMS.
• Develops or evolves new and improved testing methods.
• Performs or ensures completion of customer regulatory and raw material supplier questionnaires.
• Prepares the budget for the plant Quality Assurance operations and monitors expenses to maintain budgetary control.
• Reviews all customer complaints and ensures that personnel are working toward corrective and preventative actions.
• Communicates with commercial teams and corporate groups concerning customer/product issues.
• Makes personal visits to customer sites to maintain good relationships and provide assistance as needed.
• Recommends and coordinates process improvements utilizing company established computer systems.
• Provides and implements strategic plan to align with company goals.
• Acts as the champion for department continuous improvement activities (Suggestion Program, 5S, Kaizen, TPM, problem solving, etc.).
• Manages individual employee involvement in continuous improvement activities to ensure equal opportunities are available for all department members to participate and contribute.

• Other…