Quality Assurance Manager

Quality Assurance Manager

Quality Assurance Manager

Location:

On-site in Adams, MA.

Pay Rate: $114,000k - $130,000k annually

What We Offer:

• Competitive pay, commensurate with experience
• Health/Dental/Vision plans
• 401k company match
• Life Insurance
• Short Term Disability & Long-Term Disability
• Educational Assistance
• Employee Assistance Plan

The QA Manager is responsible for assuring that all products produced by Adams manufacturing facility meet the product specifications. Responsible for determining if products conform to the corporate goal of consistent product quality and for maintaining and assuring completion of quality goals appropriate to the marketplace and regulatory bodies, specifically:

• Directing the activities of all plant Quality Assurance personnel either directly or through their direct reports
• Auditing internal and external suppliers and quality programs
• Leading ISO standards
• Ensuring the processing of customer complaints and customer specifications
• Working cooperatively with customers and direct reports as a liaison between the customer and plant personnel to help define customer needs and spearhead the investigation and ensuring the implementation of corrective actions related to customer concerns and corrective action requests
• Ability to provide strategic direction to align with Performance Minerals and MTI goals
• Performing other related duties as required

The requirements listed in the sections that follow are representative of the knowledge, skills and/or abilities required to perform the duties of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (primary duties) of the job.

• Bachelor's degree in a scientific or engineering field — Common majors include Quality Assurance, Engineering, Food Science, Microbiology, or related disciplines.
• Advanced training in FDA QMSR / ISO 9001 — Professionals often complete specialized FDA and ISO 9001 training programs to understand regulatory alignment and inspection expectations.
• Certifications (beneficial but not always required)
• Certified Quality Auditor (CQA)
• Certified Quality Engineer (CQE)
• Internal/Lead Auditor credentials
• 5–10+ years of QA/QC experience in regulated manufacturing require QA experience in FDA‑regulated or ISO‑certified environments.
• Experience with FDA 21 CFR — Managers must understand and maintain compliance with FDA's Quality Management System Regulation, including design controls, CAPA, complaint handling, and production controls.
• ISO 9001 Quality Management System experience includes internal audits, supplier audits, document control, and risk management.
• Experience hosting or supporting FDA and ISO audits require experience preparing for and participating in FDA inspections and ISO 9001, FSSC audits.
• Leadership experience — Supervising QA teams, inspectors, or cross‑functional groups is required.
• Strong CAPA, root‑cause analysis, and nonconformance management skills — Essential for maintaining compliance and driving continuous improvement.
• Experience with supplier quality and external audits.

Working Conditions:

While performing the duties of this job, the employee is typically required to have the ability to work in an office environment, using office equipment as needed, read, write, listen, speak, and understand English, follow instructions and other oral/written information, compose correspondence in a professional manner, complete paperwork and other documentation accurately, work independently and with others, communicate effectively with all individuals internal and external to the organization, analyze information/situations as needed, be organized and detail-oriented, be able to identify/judge the urgency of a situation, use judgment in decision making and use creativity and negotiation when necessary.

On a frequent basis, there may be exposure to plant areas, which include exposure to outside weather conditions as well as loud noise from equipment and dust from production processes. This includes walking up flights of stairs in the production areas.

The employee is expected to be self-directed, take initiative and be…