Senior Innovative Channel Operations Specialist

Senior Innovative Channel Operations Specialist

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times.

We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!

• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• On-demand pay options:
  Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
• Bi-Weekly Travel stipend
• Safety Shoes reimbursement program
• Holiday pay and opportunities for overtime
• Referral Bonus Program
• We offer forklift training programs
• Free food! We offer free snacks and drinks to show our appreciation to our team members

The Senior Innovative Channel Operations Specialist (Internally known as, Orders linger) is a distribution operations role. You will be working in vendor portals and High Jump daily. This specialist is responsible for each step of the order, from picking, packing, and shipping. Being self-motivated and having the ability to switch between different tasks seamlessly throughout the day is essential to this role.

• Process and maintain new orders in High Jump
• Use MS Excel and Access to manage information exchange between vendor sites
• Pack orders utilizing MS Excel tools and Highjump
• Ship orders utilizing MS Excel, High Jump, and Vendor website
• Handle exceptions at all levels of the order fulfillment process
• Maintain open lines of communication with peers, management, and vendor online support teams
• Strive to improve and develop processes to support the growth of the department

• You possess previous experience using High Jump
• You have experience with data entry and analysis (Microsoft Excel and Access), it’s a plus
• You withhold previous experience in picking and packing orders
• You have the willingness to learn vehicle’s is a plus (order picker, walkie rider)
• You demonstrate effective communication skills, both verbally and in email form
• You are highly detail oriented and quality driven
• You possess strong time management and multi-tasking skills
• You can work a 6am-2:30pm schedule; however, this can change any time between 6am-6pm

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $43,993.80 – $53,720.20 annually ($21.15 – $25.82 hourly) which is based on including but not limited to qualifications, experience, and geographical location.

Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.