Customer Service Order Entry

Customer Service/Order Entry

Garratt-Callahan, a National Industrial Chemical Water Treatment Company in business since 1904, is looking for a full-time Customer Service / Order Entry professional. This position is based in Addison, a suburb of Chicago, Illinois, and is available Monday through Friday, 8:00 am to 4:30 pm.

The Customer Service / Order position involves processing orders, maintaining accounts receivable records, preparing shipping documents and invoices. The role also requires skills in reception, administrative support, and accounting. The office is fast-paced and caters to both external and internal customers.

Advanced computer skills are required, with above basic knowledge of the Microsoft Office Suite mandatory. Advanced Excel proficiency is especially important. Working knowledge of Google Suites and Order entry with IBM AS 400 is a plus.

A successful candidate should have excellent communication skills and many years' experience and knowledge of administrative, order entry, customer service, and general office practices. Working for a chemical or industrial company is a plus. A high school degree is required, a college degree or experience is desirable.

Salary is $25.00 to $30.00 per hour depending on experience. This is a full-time position. We offer stability, a friendly work environment, normal working hours, and excellent benefits including health, dental, vision, and 401K. Our sales in 2025 were at record levels, and our 2026 sales are trending to finish even better.

To apply, please log on to:

$25.00 to $30.00 per hour depending on experience

We offer stability, a friendly work environment, great benefits, stability, and daytime working hours.

Thank you for considering Garratt-Callahan Company. Garratt-Callahan is an EEO/AAE employer. Minorities and Women are encouraged to apply.

M/F Disabled and Vet EEO/AA Employer

NOTE:

Garratt-Callahan does not sponsor work visas. No recruiters please.

If you have a disability, and need assistance during the application and selection process as a result, please contact the Garratt-Callahan Human Resources department at . This email is only for disability assistance. Arrangements can be made to provide an accommodation in order to assist you in applying for an open position using our on-line system, completing any other related paperwork, interviewing, or any other portion of the employment process.

Garratt-Callahan values differing experiences, backgrounds and perspectives among our employees, and see them as a competitive advantage. Garratt-Callahan is committed to the fair and equal treatment of all associates and applicants.

Garratt-Callahan is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.