Senior Executive Assistant – Executive Leadership

Position Overview

The Senior Executive Assistant – Executive Leadership will provide high-level administrative, organizational, and operational support to two senior executives at Razny Jewelers. This position is responsible for maximizing the executives’ time and effectiveness by managing complex schedules, coordinating priorities, facilitating communication, and ensuring that business commitments and special projects are executed efficiently and professionally.

The ideal candidate is a highly polished, proactive, and resourceful professional with exceptional judgment and the ability to anticipate the needs of senior leadership. This individual must be comfortable working in a fast-paced, ever-changing environment where priorities can shift quickly, and multiple matters require attention simultaneously.

As a representative of Razny Jewelers and its executive leadership, this role requires a high level of professionalism, discretion, confidentiality, and customer service. Experience in luxury retail, luxury hospitality, high-end client service, or a similar service-driven environment is highly preferred.

• Provide high-level administrative and organizational support to two senior executives, ensuring their daily schedules, priorities, and commitments are effectively managed.
• Coordinate and prioritize complex calendars, including meetings, appointments, conference calls, personal business obligations, and other executive commitments.
• Maintain constant communication with the executives regarding changing priorities, scheduling needs, deadlines, and upcoming obligations.
• Proactively anticipate the executives’ needs and identify potential scheduling conflicts, challenges, or follow-up items before they become issues.
• Professionally represent the executives and Razny Jewelers when interacting with clients, vendors, business partners, employees, and other key contacts.
• Serve as a trusted liaison between executive leadership and internal departments, store locations, employees, vendors, clients, and business partners.
• Exercise sound judgment when screening and prioritizing calls, emails, correspondence, meeting requests, and other communications.
• Act as a professional gatekeeper, determining appropriate access and ensuring executive time is protected while maintaining positive relationships with key stakeholders.
• Coordinate and manage executive meetings, including scheduling, agendas, materials, logistics, meeting notes, and follow-up items.
• Arrange complex domestic and international travel, including flights, accommodations, transportation, dining, itineraries, and other travel-related arrangements.
• Prepare detailed travel itineraries and ensure executives have all necessary information and documentation prior to and throughout their travel.
• Compose, proofread, format, and organize confidential and time-sensitive correspondence, reports, presentations, meeting materials, and other executive documents.
• Maintain organized and accurate electronic and physical files, records, and confidential executive documents.
• Track outstanding requests, action items, and commitments and proactively follow up to ensure deadlines are met.
• Assist with company events, executive meetings, client appointments, special engagements, and other business functions, ensuring all details are handled with a high level of professionalism.
• Support special projects and initiatives assigned by executive leadership. Projects may include research, creative problem-solving, project coordination, progress tracking, cross-departmental collaboration, and gathering business information.
• Work collaboratively with multiple departments and store locations to gather information, coordinate projects, and ensure executive priorities are addressed.
• Identify opportunities to improve administrative processes, organization, communication, and overall efficiency.
• Maintain strict confidentiality when handling sensitive business, financial, personnel, client, and executive information.
• Assist with executive needs across Razny Jewelers’ Chicagoland locations as needed.
• Perform other duties and responsibilities as assigned.

• Must be flexible and…