Manufacturer Collaboration Specialist

As the fastest-growing distributor of restaurant equipment, HVAC, and residential appliance parts, we are looking for unique enthusiasm, high integrity, and a passion for improving processes. Safety is our top priority, and a culture of fun and collaboration is valued.

As our Manufacturer Collaboration Specialist (internally known as the Task Masters), you will help track down backordered items, confirm inventory levels for items needing expedited delivery, and provide an overall world‑class customer experience for internal teams and customers. You will also play a key role in developing innovative solutions to streamline information sharing between partners, team members, and customers.

• Maintain and grow strong and friendly relationships with vendors
• Resolve order inquiries from customers
• Manage and track SKUs
• Maintain Salesforce records of requests requiring follow‑up communication
• Compare product deliveries with issued purchase orders and contact vendors when discrepancies arise

• Excellent communication skills and fluency in written and verbal English
• Passion for operations and supply chain management
• Self‑starter who thrives in a team environment
• Proficiency with MS Office, especially Excel and Access
• Strong critical thinking skills and continuous improvement mindset
• Skill in identifying process improvements

Our team is energetic, hardworking, and enjoys jokes, riddles, and ordering takeout. We live by the motto #LETSGO! and foster a collaborative, growth‑oriented culture.

• Health, dental, and vision insurance
• 401(k) with employer match
• Employee assistance programs
• Paid time off, sick time off, holidays, and parental leave
• Professional development opportunities
• Profit‑sharing program (subject to role)
• Annual bonus (subject to role)
• On‑demand pay options
• Casual dress code
• Volunteer opportunities and team appreciation events

Annual salary range: $45,989 – $62,065, based on qualifications, experience, and geographic location.

Parts Town welcomes diversity and is an equal‑opportunity employer. All qualified applicants will be considered for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.