Customer Success & Sales Support Specialist

Spectra Metals Sales, Inc is seeking a Customer Service Specialist based in Addison, Illinois. This role involves delivering exceptional customer support as the primary contact for inquiries, resolving issues, and enhancing customer relationships. Candidates should bring 1–2 years of relevant experience alongside strong communication skills and a customer-focused mindset. The position emphasizes relationship building and identifying business growth opportunities through upselling and cross-selling.

Applicants should have a high school diploma and proficiency in CRM systems and Microsoft Office.
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