Hospice Billing Specialist

Family Home Health Network, an Affiliate of the Alden Network, is a provider of intermittent Home Health care, palliative care, hospice care and skilled/custodial private care services throughout the Chicagoland area.

The Hospice Biller is responsible for managing all billing activities related to hospice services, ensuring accurate claim submission, compliance with Medicare/Medicaid and commercial insurance requirements, and timely reimbursement. This role is essential to maintaining the financial health of a hospice organization and supporting smooth administrative operations.

THIS POSITION IS HYBRID- MONDAY THROUGH FRIDAY 8:30AM TO 5:00PM

• Prepare, review, and submit hospice claims to Medicare, Medicaid, and commercial insurance payers.
• Verify accuracy of billing codes, levels of care, dates of service, and patient eligibility.
• Monitor claim status and follow up on unpaid, denied, or rejected claims.
• Correct and resubmit claims as needed to ensure timely reimbursement.

• Maintain compliance with CMS hospice billing regulations, including NOE (Notice of Election) and NOTR (Notice of Termination/Revocation) requirements.
• Track and manage benefit periods, certifications, and recertifications.
• Reconcile payments, adjustments, and remittances (ERA/EOB).
• Assist with month-end closing processes and revenue reporting.

• Collaborate with clinical, admissions, and administrative teams to ensure accurate documentation for billing.
• Communicate with insurance companies, Medicare contractors, and clearinghouses regarding claim issues.
• Provide billing updates and reports to leadership as needed.

• Maintain accurate patient billing files and financial records.
• Ensure confidentiality and compliance with HIPAA regulations.
• Update billing software and patient accounts with current information.

Qualifications:

• 2 years of experience in medical billing, (home health billing experience is a plus).
• Requires understanding of Medicare, Medicaid and Commercial billing/recovery rules/guidelines as well as HIPAA and compliance related rules.
• Requires excellent verbal/written communication skills, ability to independently problem-solve, strong analytical skills, attention to detail, ability to work independently and adapt to a fast paced and changing environment.
• Proficiency in Microsoft Office including Outlook, Excel, and Word.
• Experience with Home Care Home Base experience a plus, but not necessary.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Family leave
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

If you enjoy being part of a dynamic team using your skills to have a positive impact on the lives of others, we would very much like to hear from you!

Family offers a generous compensation package with benefits to our full-time employees and is committed to attracting and retaining the best talent as an equal opportunity employer.