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Tier II IT Support Engineer — Lead, Optimize & Mentor
Job in
Addison, DuPage County, Illinois, 60114, USA
Listed on 2026-07-14
Listing for:
MCR Business Intelligence LLC
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
MCR Business Intelligence LLC in Illinois is seeking a Tier II IT Support Engineer who enjoys solving technical problems, mentoring technicians, and continuously improving how IT services are delivered. This hands-on role combines client work with leadership responsibilities and ongoing process improvements to strengthen the support team and deliver reliable technology outcomes.
Responsibilities include guiding Tier I staff, resolving complex issues across Windows, MS365, networking, and
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