Food Safety & Quality Assurance Plant Supervisor

Job Summary

The Food Safety & Quality Assurance (FSQA) Plant Supervisor is responsible for executing and enforcing Portillo’s food safety and quality policies and programs within the assigned plant and ensuring compliance with GFSI, USDA and FDA FSMA standards across production and warehousing operations. This role provides day‑to‑day leadership within the plant and partners closely with the FSQA Manager to support consistent execution of food safety and quality standards.

The position is plant‑based and requires on‑site presence at the assigned manufacturing facility Monday through Friday to support daily FSQA operations.

• Execute and monitor compliance with all food safety and quality assurance programs established by Portillo’s
• Conduct monthly GMP inspections and KPI reporting
• Coordinate execution of the plant pest control program
• Manage and oversee daily work activities of FSQA technicians across plant operations from receiving through production and shipping
• Prioritize daily FSQA activities and allocate team resources to support operational and compliance needs
• Manage product holds, including communication of non‑conformances, destruction of non‑conform ant products, release of approved products, and reporting of disposal
• Participate in cross‑functional teams to implement food safety and quality initiatives
• Execute environmental program swabbing, identify needs for microbiological testing
• Analyze plant‑level food safety and quality data to identify trends, escalate risks, and provide operational recommendations to management
• Maintain plant‑level FSQA documentation and ensure compliant retrieval and completion of required records, including HACCP/PCQI sign‑off
• Support development of FSQA technicians through coaching, training, performance feedback, and daily leadership

• Prepare maintenance work requests when required for quality/food safety
• Support and assist USDA inspector as needed
• Evaluate facility sanitary conditions, assess risk based on food safety and public health principles, and determine corrective actions
• Troubleshoot persistent sanitation issues to identify areas for improvement in sanitation program or facility/equipment design, engaging technical experts as needed
• Partner with chemical supplier to maintain and update master cleaning schedule, detailed clean‑up procedures and SOPs for plant equipment in compliance with GMP and Portillo’s guidelines
• Ensure all safety requirements related to sanitation are met, including proper chemical storage, MSDS, PPE and procedures
• Deliver and reinforce sanitation‑related training for plant team members
• Support implementation of operational and FSQA process changes within the plant
• Ensure proper documentation of HACCP monitoring, verification, and validation, and deviation handling with associated corrective action
• Maintain readiness for USDA food safety assessments and third‑party audits
• Assign daily tasks to FSQA technicians for line checks, pre‑operational inspections, and in‑process verification
• Ensure consistency and accuracy of data collection and compliance reporting
• Hold team members accountable to food safety, sanitation, and quality standards through monitoring, escalation, and corrective action follow‑through
• Reinforce a strong food safety culture and compliance standards across shifts and departments

• Work with operations to assess and mitigate food safety risks associated with construction and major maintenance
• Coordinate plant‑level preparation activities for internal sanitation, food safety, and third‑party audits in partnership with the FSQA Manager
• Support guest complaint investigations through root cause analysis and corrective action implementation in partnership with the FSQA Manager
• Assist FSQA Manager with any plant deviations
• Assist FSQA Manager and FSQA team on SCAR submissions

• Work with the management team in facilitating…