Business Development Specialist; Restaurants

Business Development Specialist (Restaurants)

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change.

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun.

• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options:
  Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time, paid holidays, paid parental leave, and professional development opportunities.

The Business Development Specialist (internally known as Partnership Builder) is responsible for finding, developing, and maintaining relationships with Restaurant Chain Customers. You are a sales guru who proactively manages your day by placing a high volume of outbound calls; each call is an opportunity to form a personal emotional connection with customers and learn their challenges, using Parts Town’s value proposition to find solutions.

You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing, and providing outstanding customer service and follow-up.

• Place a high volume of outbound calls (40+) to new and existing customers.
• Identify, cultivate, and build new customer partnerships with Chain Customers by understanding their problems/needs and utilizing Parts Town’s value proposition and solutions to solve them.
• Build in-depth knowledge of food service and HVAC industry trends and customer needs.
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
• Integrate all sales activities into CRM () system for timely, accurate reporting.
• Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
• Partner with Customer Experience team members to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships, etc.).

• You have 1-3 years of experience in an inside sales business development, customer development or account management role.
• You have experience using Excel & Microsoft Office.
• You are passionate about building something new and solving problems.
• You enjoy meeting new people and have the drive to build long‑standing partnerships.
• You describe yourself as proactive and organized – taking initiative and following through are a must.
• You are resilient – you see rejection as an exciting challenge.
• You have fantastic communication skills & you’re proficient in English (verbal and written).

Our team is serious about team lunches and decorating desks to celebrate birthdays & milestone anniversaries. Start thinking about what you’ll bring to your first potluck at Parts Town!

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. The salary range for this role is $55,094.88–$74,352.58 annually ($26.48–$35.74 hourly). Parts Town is a pay-for-performance company. In addition to base pay, some roles offer a profit‑sharing program and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and, as an equal opportunity employer, all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.