Operations Supervisor

Everflow Supplies is a growing specialty provider serving the plumbing, HVAC, industrial, mechanical, and fire protection industries across North America. We engineer, source, and deliver dependable product solutions that help our customers succeed — and we pride ourselves on being more than a supplier. We strive to be a trusted partner and an extension of our customers’ teams.

Our culture is built around collaboration, accountability, and growth. We move with purpose, think like owners, and believe every team member plays an important role in driving success. As Everflow continues to expand, we’re looking for motivated people who want to grow with us and help build something meaningful.

Position Summary

Everflow Supplies is seeking an experienced and results-driven Operations Supervisor to lead our warehouse shipping operations and ensure customer orders are shipped safely, accurately, and on time. This role is ideal for a hands-on leader who thrives in a fast-paced distribution environment, enjoys developing high-performing teams, and is passionate about driving operational excellence.

As the Operations Supervisor, you will oversee the day-to-day shipping function, manage warehouse personnel, maintain inventory accuracy, and continuously improve processes to enhance productivity, quality, and customer satisfaction. The ideal candidate leads by example, promotes a culture of accountability and safety, and works collaboratively across departments to meet business objectives.

What You’ll Do

• Supervise and coordinate the daily operations of the shipping department to ensure timely and accurate order fulfillment.
• Lead, coach, train, and develop a team of warehouse associates while fostering a positive, accountable, and high-performing work environment.
• Monitor daily productivity, shipping accuracy, labor utilization, and other key performance indicators (KPIs) to achieve operational goals.
• Plan and allocate labor resources to meet production schedules and changing business demands.
• Ensure inventory accuracy through proper inventory control, cycle counting, and location management.
• Maintain an organized, clean, and efficient warehouse by enforcing proper product storage, stacking, and housekeeping standards.
• Promote and enforce compliance with all company safety policies, OSHA regulations, and safe material handling practices.
• Conduct regular performance evaluations, provide coaching, and address performance concerns when necessary.
• Identify operational inefficiencies and implement process improvements that increase productivity while maintaining exceptional customer service.
• Oversee the safe operation and daily inspection of forklifts, reach trucks, cherry pickers, and other warehouse equipment.
• Utilize Net Suite or a comparable Warehouse Management System (WMS) to manage shipping activities, inventory transactions, and operational reporting.
• Collaborate with warehouse leadership and cross-functional teams to support continuous improvement initiatives, inventory accuracy, and overall distribution centre performance.
• Assist with special projects and other operational responsibilities as assigned.

What You’ll Bring

Required

• Minimum of 2 years of supervisory experience leading a team of five (5) or more employees in a warehouse, distribution, or logistics environment.
• Minimum of 2 years of experience operating forklifts, reach trucks, cherry pickers, and pallet jacks.
• Experience managing warehouse KPIs, including productivity, shipping accuracy, inventory accuracy, and labor performance.
• Working knowledge of Net Suite or a comparable ERP/Warehouse Management System (WMS).
• Strong leadership, coaching, and employee development skills.
• Excellent organizational, time management, and multitasking abilities.
• Strong communication and problem-solving skills with the ability to make sound decisions in a fast-paced environment.
• Proficient with Microsoft Office, including Excel, Word, and Outlook.

Preferred

• OSHA 10 or OSHA 30 certification.
• Experience in wholesale distribution, industrial products, or building materials.
• Experience supporting warehouse expansions, relocations, or facility transitions.
• Demonstrated success implementing…