System Support Specialist

Benefits

• Help you achieve your goals by continuous professional development and regular career progression sessions
• Competitive pay for the market
• Monthly bonus opportunities for all site associates
• 30% associate rent discount
• Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment
• Company-provided life insurance, short term and long term disability coverage
• Flexible Spending accounts
• 401(k) eligibility after 90 days, with 4% Highmark match
• Professional Certification & Tuition reimbursement
• Vacation, Sick and Personal Time off available to use after 90 days
• 10 paid holidays
• Paid parental leave

• Provide daily phone and email support for properties regarding Yardi and other technical programs
• Coordinate timely weekly and month-end closings and perform reviews of data submitted
• Perform reconciliations, research and troubleshoot discrepancies as related to the rent roll and accounts receivable
• Review pre-close reports, distribute correction notices and ensure completion of corrections by month-end close deadline
• Work with accounting personnel to resolve on-site accounting discrepancies
• Maintain training calendar working with other departments with training needs
• Schedule, prepare classroom facilities and conduct training of all technical classes
• Create or modify training materials for web-based and live training classes
• Coordinate the implementation and update of Yardi policies and procedures as revised with the communities
• Lead lease file audits during due diligence; perform rent roll set up and assist in acquisition setups and dispositions
• Perform property file audits and re-audits as needed

• On-site experience and previous bookkeeping required
• Extensive experience with Yardi, on-site accounting processes and controls
• Microsoft office skills - Word, Excel, and Power Point
• Possesses excellent writing and communication skills, including proper grammar and email etiquette
• Ability to speak in front of groups of people
• Basic understanding of accounting functions
• Able to travel overnight as required, approximately 30%
• Ability to coordinate activities and meet deadlines
• Ability to collaborate with peers on training and support objectives