Receptionist - Front Desk

Be the Friendly Voice and Face of Our Office

Are you someone who thrives on creating positive first impressions and keeping things running smoothly? FICS is looking for a professional, personable Receptionist to serve as the first point of contact for our customers, partners, and employees in a fast-paced, technology-driven office environment.

In this role, you'll be the heartbeat of our front desk—connecting people, supporting teams, and helping create a welcoming, organized workplace every day.

• Answer and route high-volume calls on a multi-line phone system
• Greet visitors, vendors, and delivery couriers professionally
• Manage visitor access, mail, and package deliveries
• Keep reception and shared kitchen areas clean, stocked, and welcoming
• Support office operations and special events as needed

• Strong communication and customer service skills
• Professional, approachable appearance and demeanor
• Ability to multitask and stay organized
• Basic computer and clerical skills (Microsoft Windows environment)
• 1-2 years of experience preferred
• High school diploma or equivalent
• Ability to move around the office and lift up to 30 lbs