Senior Account Manager - Hybrid; Addison, TX

Sr. Account Manager

One Digital is a people‑focused organization that assists over 100,000 employers in providing health and ancillary benefits. The Sr. Account Manager is responsible for the day‑to‑day management of an assigned book of business and serves as the primary point of contact for clients.

• Manages and maintains assigned book of business
• Serves an advisory capacity for clients and delegates work assignments to internal service team members
• Works closely with Benefits Consultants and/or Client Executives to manage the entire renewal process
• Manages day‑to‑day client issues
• Conducts needs analysis and strategy calls
• Conducts enrollment meetings as needed
• Conducts regular face‑to‑face meetings with clients
• Advises clients on cost reduction while offering competitive benefit options
• Assists clients with 5500 form filings, as applicable
• Helps grow the book of business through cross‑sale opportunities when available
• Builds relationships with clients through proactive communication
• Communicates and educates clients on industry trends, concerns, and changes
• Effectively manages complex accounts and high‑level service deliverables
• Provides leadership within the extended service team

• Self‑motivated and disciplined
• Exceeds in written and verbal communication skills
• Strong organizational skills
• Highly detail‑oriented
• Demonstrated leadership capabilities
• Ability to work with clients at a strategic level
• Thrives in a fast‑paced environment

• 5+ years in account management or a consultative role (required)
• Prior experience in a broker agency or benefit administration firm (required)
• Current Life and Health license (required)
• Thorough knowledge of health and ancillary products (required)
• Working knowledge of Microsoft Office products (required)
• Familiarity and practical knowledge of quoting process and tools (preferred)
• Bachelor’s Degree (preferred)
• Experience with database applications (a plus)

Base pay is dependent upon skills, education, qualifications, professional experience, and location. Variable compensation, commission, and/or annual bonus may be earned based on individual and company performance. Eligible employees receive health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non‑exempt employees, and robust learning and development programs. Reimbursement of job‑related expenses is provided per company policy, and employees may receive perks and discounts.

One Digital provides equal employment opportunities to all employees and applicants for employment regardless of veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), or any other category protected by federal, state, or local law.

The company complies with all applicable local fair‑chance ordinances and discriminatory employment laws.