Operations Training Coordinator

The Operations Training & Development Coordinator plays a critical role in shaping Nextech’s future workforce by supporting the planning, coordination, and execution of apprentice training programs within service operations.

• Take ownership of coordinating apprentice training programs that directly shape Nextech’s future workforce
• Schedule and align training classes with instructors, ensuring smooth and efficient program delivery
• Support apprentices by managing travel arrangements and creating training-related purchase and work orders
• Deliver an exceptional onboarding experience by maintaining proactive communication with candidates from offer to training start
• Track attendance, participation, and progress to ensure successful program completion
• Utilize and grow your expertise in Learning Management Systems (LMS) to manage training content and records
• Collaborate with corporate training teams to maintain and enhance training materials and experiences
• Stay at the forefront of service operations processes and apprentice program requirements
• Build strong relationships across teams to ensure training effectiveness and operational success
• Participate in occasional travel (up to 10%) to support hands‑on training sessions and evaluations
• Ensure all activities are completed safely, accurately, and in alignment with company standards

• Excellent Health Insurance options including a FREE employee‑only option
• Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options
• FREE life insurance equal to your annualized pay rate
• 401(k) with a 50% match up to the first 5% of your contributions
• 7 paid Holidays
• 2 paid Personal days
• 10 paid Vacation days

Hourly Rate: $24.00 – $29.00 per hour

Must be able to work full time in Dallas, TX office

• 1-3 years of experience in dispatching, scheduling, or workforce coordination in service or trade environments
• Proven ability to coordinate field personnel and manage dynamic schedules
• Experience supporting or facilitating in‑person and virtual training sessions
• Strong communication and organizational skills with high attention to detail
• Ability to manage multiple priorities and thrive in a fast‑paced environment
• Familiarity with Learning Management Systems (LMS) and training tools preferred
• Proficiency in Microsoft Office and business systems for tracking and documentation
• Self‑starter mindset with the ability to work independently and collaborate cross‑functionally
• HVAC‑R or service industry experience is a strong plus
• High school diploma or equivalent required
• Continuously able to work in office environment
• Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
• Continuously able to sit at a computer for up to 8 hours
• Able to alternate between sitting and standing, as needed throughout the day
• Occasionally able to lift up to 15 lbs.
• Continuously requires vision, hearing, twisting, and talking
• Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
• Rarely requires climbing
• Must be able to work full time in Dallas, TX office