Product Program Manager

Job Title: Product Program Manager

Location: 3728 Arapaho Road Addison, TX 75001

Optional: Hybrid Mode

Engagement: Fulltime Direct hire

The Product Program Manager is the primary driver of cross-functional execution for strategic business and new product initiatives. The role brings structure, visibility, and accountability to complex programs spanning Product Management, Engineering, Operations, Supply Chain, Quality, Sales, Marketing, Finance, and Customer Support. Approximately 70% of the role is dedicated to PMO and project management leadership, including portfolio governance, program planning, risk management, executive reporting, and New Product Introduction (NPI) execution.

The remaining 30% supports Product Management through market intelligence, voice-of-customer activities, requirements development, roadmap planning, and commercialization support. The successful candidate will be an experienced project leader who can influence without direct authority, communicate effectively with executives and functional teams, and apply a customer- and market-oriented product mindset. The role offers a potential career path toward either senior program leadership or a dedicated Product Manager position.

• Lead cross-functional strategic initiatives from charter development through implementation and closeout.
• Define scope, objectives, deliverables, timelines, milestones, resource needs, decision rights, and communication plans.
• Translate strategic priorities into executable workplans with clear owners, dependencies, and success measures.
• Coordinate activities across Product, Engineering, Operations, Supply Chain, Quality, Sales, Marketing, Finance, and Customer Support.
• Drive timely decisions, remove obstacles, and escalate unresolved issues with clear options and recommendations.
• Manage multiple concurrent programs while maintaining alignment with business priorities and available resources.

• Establish and maintain practical project governance standards, templates, stage reviews, and operating cadences.
• Manage project intake and support portfolio prioritization based on strategic value, urgency, capacity, risk, and financial impact.
• Maintain a centralized view of active initiatives, key milestones, project health, resource constraints, and inter dependencies.
• Create and maintain project charters, integrated schedules, RAID logs, decision logs, action trackers, and change controls.
• Facilitate weekly project reviews, monthly portfolio reviews, and executive steering committee meetings.
• Ensure decisions, commitments, and action items are documented, assigned, and driven to closure.

• Lead NPI programs from concept through commercialization.
• Coordinate Engineering, Product, Quality, Supply Chain, Operations, Sales, and Marketing.
• Manage phase-gates, prototypes, testing, sourcing, compliance, cost, and launch readiness.
• Track scope, schedule, cost, quality, and risks to ensure successful launches.
• Lead post-launch reviews and continuous improvement.

• Identify and manage risks, issues, assumptions, and dependencies.
• Define mitigation plans, owners, and timelines.
• Assess and communicate impacts of scope, cost, schedule, and resource changes.
• Escalate critical decisions with clear, fact-based recommendations.
• Maintain effective change control while enabling business agility.

• Deliver concise executive updates on progress, risks, decisions, and next steps.
• Build portfolio dashboards, scorecards, and KPIs.
• Tailor communication to executive, technical, operational, and commercial teams.
• Present project status, tradeoffs, and recommendations to leadership.
• Drive transparency through fact-based project reporting.

• Identify execution bottlenecks, resource conflicts, and process gaps.
• Implement simple, scalable PMO practices to improve predictability.
• Standardize project tools, templates, reporting, and meeting practices.
• Support adoption of project and portfolio management tools.
• Coach teams on planning, risks, reporting, and accountability.
• Apply project data and lessons learned to improve future execution.

• Support product planning, opportunity evaluation, and roadmap prioritization.
• Align roadmap commitments with executable cross-functional plans.
• Track initiatives, dependencies, risks, and key changes.

• Research market, competitors, technology, and industry trends.
• Provide actionable insights on pricing, features, opportunities, and risks.
• Monitor emerging customer needs, technologies, standards, and market developments that may create opportunities or risks.

• Gather customer and channel feedback to identify needs and…