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Senior Client Services Manager - Call Center CX Leader

Job in Addison, Dallas County, Texas, 75001, USA
Listing for: Valor Intelligent Processing
Full Time position
Listed on 2026-06-02
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Valor Intelligent Processing is seeking an Experienced Client Services Manager in Addison, Texas. In this role, you will manage client relationships, ensure consistent service delivery, and act as the primary point of contact. You will oversee SLAs and KPIs while driving improvement for multiple accounts.

The ideal candidate possesses 3+ years of client services experience in a BPO and strong analytical skills to present insights effectively to clients. Exciting growth potential is available within the role.

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Position Requirements
10+ Years work experience
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